Ratings based on 46 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Apr 2024
Close to airport
by A verified traveler
Posted 11 Apr 2024
It was so loud and dusty my asthma was so bad because of the construction. The electricity kept powering off. We left after just a few hours of being there. We arrived early and were charged a 120.000 fee to get an early check-in, then the two of us( me and my friend) were placed in a single bed room when i booked a double bed. After I went back down two flights of steps to inquire she said our room wasn't ready yet . I waited over an hour for them to give us our correct accommodations before returning down to the loby to inquire about it. It seemed like they just forgot, but meanwhile I'm completely filthy needing a shower and trying to be mindful of not dirtying the room.The construction was so loud and all we wanted was to rest from our long journey. The woman working the desk was helpful in arranging a car for my partner to arrive. Someone should have told us the building was being drilled into by a whole construction crew and that power and internet would be spotty. Very unsatisfied.
by A verified traveler
Posted 11 Apr 2024
This hotel was nothing like the listing photos. Dilapidated, on the side of a dirty road with trucks driving by all night and a rooster living on the roof (no joke) that woke me up to a lizard in the bathroom. The only good thing I can say was that it was 10 minutes from the airport and had decent WiFi. Next time I’ll stay in Hanoi and wake up early.
by A verified traveler
Posted 1 Apr 2024
Good hotel for overnight before flight. Clean, nice staff. I asked to get help with pick up from airport, but did not get a response and had to pay more for taxi who brought us to wrong hotel. We then had to transfer in the owner’s car to the correct hotel.
by A verified traveler
Posted 21 Mar 2024
by A verified traveler
Unprofessional and rude
Posted 12 Mar 2024 on HotelsWhen we checked in they told us that they don’t have room for us, although we already payed. They moved us in 3 am in the morning from one hotel to the other just to find us another room,
by A verified traveler
Posted 11 Mar 2024
by A verified traveler
Posted 24 Feb 2024
Location and staff wonderful
by A verified traveler
Posted 8 Feb 2024
Good location and friendly staff
by A verified traveler
Posted 27 Jan 2024
Very kind and friendly staff.
