Ratings based on 20 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Jul 2019
Amazingly central little hotel, with fabulous staff and lovely rooms. Clean and comfortable with a good breakfast and lots of good restaurants and bars round about. Right in the middle of the weekend market but so quiet at night. Helpful reception will organise taxis, laundry and early check in. We had a great stay!
5 out of 5
by A verified traveler

Great hotel

Posted 22 Apr 2019 on Hotels
Stayed in two different rooms on our stay here, both were a very good standard. The hotel is extremely well located and great value. Staff helped recommend our Ha long bay trip which again was amazing
5 out of 5
by A verified traveler

Posted 21 Apr 2019
Nebenan ist eine Diskothek und jeden Abend ist es sehr laut. Aber wer in der Altstadt wohnt, sollte kein Problem mit Lautstärke haben.
5 out of 5
by A verified traveler

One Of The Best Budget Hotel

Posted 6 Mar 2019 on Hotels
The staffs are friendly and helpful. Breakfast has lots of choices and tasty. Everything is satisfactory.
4 out of 5
by A verified traveler

Posted 19 Dec 2018
Hotel is in a good and convenient location if you enjoy the hustle and bustle of lives in Hanoi. Street food in abundance and shopping is all within walking distance. Staff are all wonderfully courteous and helpful :) However, we did get one shock from Golden Sail. The bathroom door in our room is clear glass, completely no privacy for user :(
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Dec 2018
5 out of 5
by A verified traveler from Germany

Posted 1 Nov 2018
We had a very pleasant stay at the Golden sail hotel. The staff was very welcoming and friendly. They tried their very best to accommodate us and to fulfill our needs/inquiry/,wishes. I would give them full credit for the excellent service. We got a room upgrade from the deluxe room to the family room because the air conditioner did not work in our room. There were 2 double beds in the room and a few amenities. The balcony was a little small to use but you could watch what was going on outside. The hotel is in a good location in the old quarters of Hanoi, there are restaurants and bars in walking distance. The small lake us also close by. There was loud music from a bar next door but the music gets turned off at 0:00. For breakfast there was a small buffet you could choose from and on 1 day a menu where you could have hot stuff made such as eggs, phó, noodles and other. The coffee and juices were good too. The breakfast room is a little small, so you have to share tables but that is fine. The value was good for the service we got. I would definitely recommend it to other people. Maybe more for younger crowds though.
5 out of 5
by A verified traveler

Posted 29 Oct 2018 on Hotels
It was clean, new, friendly staff and central location
5 out of 5
by A verified traveler

Posted 26 Oct 2018 on Hotels
Lovely
5 out of 5
by A verified traveler

Great location

Posted 24 Oct 2018 on Hotels
Unsure because the hotel was new, gery good all round.. few negatives were loud music outside the window and smaller sized room.
Comment from Hotel Management
25 Oct 2018 by Nick - Hotel Manager, Hotel Management
Dear Declan, We really appreciate your time sharing a nice review about Golden Sail Hotel. We are very happy to know that you enjoyed our hotel facilities and service provided by the staff. We very much look forward to welcome you back again and to continue to exceed your expectations.