Ratings based on 20 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Oct 2024
by A verified traveler
Posted 25 Sep 2024
I love the staff at the Front Desk, Bell Attendant. They made me feel like Family,
Thank you with all my heart, friends 😊
Comment from Hotel Management
7 Oct 2024 by Hotel Management., Hotel Management
Thank you for taking the time to share your thought about our FTE Hotel Ha Noi.We are all more than happy to know that you had an excellent stay with us and you enjoyed every aspect of your stay including the location, the rooms, the restaurant and the service. We sincerely hope to welcome you back to your Hanoi home at the soonest.
by A verified traveler
Posted 19 Sep 2024
Outstanding staff amazingly helpful and respectful .
Comment from Hotel Management
7 Oct 2024 by Hotel Management., Hotel Management
Thank you for taking the time to share your thought about our FTE Hotel Ha Noi.We are all more than happy to know that you had an excellent stay with us and you enjoyed every aspect of your stay including the location, the rooms, the restaurant and the service. We sincerely hope to welcome you back to your Hanoi home at the soonest.
by A verified traveler from Ota-ku
Posted 10 Apr 2024
Stayed here for two nights. The staff have great hospitality and sufficient skills. Facilities are new and comfortable. If I could point out some minor drawbacks, the bathroom counter space is a bit small for my personal items. In the shower room, it would be perfect if there were a small basket on the wall for shower gel or shampoo. It would be better to provide more glasses for water or fruit juice in the breakfast area.
But overall, it was a nice stay for me. Will be back next time!
by A verified traveler
Posted 6 Apr 2024
The bath tub should be replaced with shower stall. It was hard to use and unsafe.
by A verified traveler from Silver Spring
Posted 2 Apr 2024
Diamond in the rough… I really like this property. Wonderful breakfast, but definitely don’t order dinner. I was disappointed with the dinner. Friendly staff and taxi-ing to the city center is easy enough.
by A verified traveler
Very stylish and comfortable
Posted 6 Dec 2023 on HotelsThe nicest hotel i could possibly find after my 2 week round trip in Vietnam. Only given it 4 out of 5 as the spa facilities were being rebuilt and rooftbar bar service was perhaps a little inefficient given when the crowd was busy but everything else was excellent
by A verified traveler
Posted 13 Oct 2023
by A verified traveler
Posted 23 Jun 2023
Hotel has very good selection of buffet breakfast, also gave surprise promotion free drink on their Tequila bar on arrival. Gym and pool nice addition for relaxing.
Property approx 10min drive by Grab car app to Old Quarter Hanoi.
Staff very helpful in securing a cab when we couldn’t get one with our Grab Car app to get to airport. To safeguarding changes in charges, must use app to book car as charges is indicated on app.
by A verified traveler
Posted 15 Aug 2024
Leckeres Frühstücksbuffet, sehr gutes Preis Leistungsverhältnis
Comment from Hotel Management
4 Sep 2024 by Hotel Management Team., Hotel Management
Dear Mr/Mrs. Yannik JoelThank you very much for your recent stay at FTE Ba Dinh and for taking the time to review us.We are delighted to hear hotel exceeded your expectations that encourage us to do better at our job in the coming time.Your positive comment is definitely a useful reference for our future guests.Thank you once again and look forward to welcoming you back next time!Best regards,