Ratings based on 540 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Apr 2024
by A verified traveler
Posted 9 Apr 2024
Amazing place!!! Would stay longer next time. Great breakfast with both western and Viet food! Amazing suite facing the lake and pool. Awwww we loved it so much there!! Thank you ☺️
by A verified traveler
Posted 16 Feb 2024
by A verified traveler
Posted 13 Feb 2024
Phòng ốc rộng rãi, sạch sẽ. Phòng có bếp nhưng không có đồ dùng học trợ nấu nướng như dầu ăn, gia vị... Không có đũa dùng mà chỉ toàn dao dĩa. Thế nên nếu ở lâu chắc khách phải chủ động mua đồ để nấu nướng vì chỉ cung cấp nồi xoang, bát đĩa.
Khu vui chơi trẻ em dù trong nhà nhưng mùa đông lạnh không có máy sưởi ấm nên không chơi được.
Nhân viên nhiệt tình, lễ phép là điểm cộng.
by A verified traveler
Posted 3 Feb 2024
Awesome property
by A verified traveler
Posted 3 Jan 2024
Tay Ho is a great neighborhood. Close to the airport and lots of great little bars and restaurants (Vietnamese and other global treats). The staff at Elegant Suites were professional, kind and helpful. We will definitely return when we head back to Hanoi.
by A verified traveler from New York
Posted 28 Dec 2023
by A verified traveler
Posted 20 Dec 2023 on Hotels
by A verified traveler
4 star feelings
Posted 12 Dec 2023 on HotelsThe hotel room was quite big and was comfortable but honestly we didn't feel 5 star ambience and the pool was also very cold ; the breakfast didn't had vegan options
by A verified traveler
loved the room and the staff
Posted 3 Dec 2023 on HotelsLoved everything about this hotel, the room was perfect, very spacious with a view on the lake. we also had a spacious jaccuzi in the unit (!) and a washing machine. The staff were very helpful. They took their time to explain the city map/landmark and helped us make the best out of our trip
