Ratings based on 16 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Place is clean and tidy just a little out of the old quarter
Comment from Hotel Management
6 May 2024 by Hotel Manager, Hotel Management
Dear Mr Stephen,Thank you for your feedback! We're delighted to hear that you found our place clean and tidy. We understand that our location might be a bit away from the old quarter, but we hope you still enjoyed the convenience and comfort of our accommodations. Your input helps us continuously improve, and we'll make sure to share your comments with our staff. We appreciate your support and hope to welcome you back soon!Warm regards,
by A verified traveler
M. Dan's review 3 weeks in July 2023
Posted 23 Jul 2023 on HotelsThe staff is very responsive and tries to help. I stayed three weeks there. The AC functions well and the room was pleasant. The shower had cold water and no hot water.During my stay it was very hot so I was not too bored by the water temperature but it could be a problem when the weather gets cooler.
by A verified traveler
Posted 11 Jul 2023 on Hotels
by A verified traveler
Posted 16 Apr 2023
by A verified traveler
Posted 2 Apr 2023
Absolutely terrible hotel, The reality is very different from the images shown!! I was shocked …. so not stay here
by A verified traveler
Fantastic Hotel stay away from the old quarter!
Posted 28 Mar 2023 on HotelsAwesome hotel, great staff and super location! 5****
Comment from Hotel Management
29 Mar 2023 by Hotel Manager, Hotel Management
Dear Ms TaraIt is our pleasure to receive such a wonderful feedback regarding your experience at our Hotel.Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,
by A verified traveler
Posted 24 Feb 2023
Bed was OK but the pillows were too big and too hard. Bathroom was clean and well supplied. To watch literally any movie on the TV included a charge, which seemed strange. Biggest complaint was that there was someone drilling for two hours non-stop in the room next door or the room above. Wherever they were, it was so loud I could not even have a conversation in the room.
Comment from Hotel Management
29 Mar 2023 by Hotel Manager, Hotel Management
Dear Mr JohnIt is our pleasure to receive such a wonderful feedback regarding your experience at our Hotel.Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,
by A verified traveler
Posted 4 Jul 2022
Staff were very helpful and professional, we enjoyed our stay there.
Comment from Hotel Management
20 Jul 2022 by Nguyen Thu Yen (Ms.), Hotel Management
Dear Mrs/. Mrs Terence
It is our pleasure to receive such a wonderful feedback regarding your experience at Adonis Hotel Hanoi.
We are glad to know that you two enjoyed the appointed room, customer services . Our colleagues and staff will be so happy and encouraged by your warm words.
Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable.
Sincerely,
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Hotel Management
by A verified traveler from lausanne
Posted 17 Apr 2019
great staff, good breakfast. we enjoyed our stay. the location pretty and walking to the old town
Comment from Hotel Management
22 Apr 2019 by Mai Pham (Ms.), Hotel Management
Dear our Valued guest,
Many thanks for your kind feedback regarding your recent stay with us at Adonis Hanoi Hotel. We are delighted to know that you had a pleasant stay with us and you were satisfied with appointed room . Our staff will be so happy and encouraged by your remarks. It would be our pleasure to host you at our hotel in the near future. Sincerely
by A verified traveler
Posted 1 Apr 2019
Nice stylish room
Comment from Hotel Management
12 Apr 2019 by Mai Pham (Ms.), Hotel Management
Many thanks for your kind feedback regarding your recent stay with us at Adonis Hanoi Hotel.
We are delighted to know that you had a pleasant stay with us and you were satisfied with appointed room . Our staff will be so happy and encouraged by your remarks.
It would be our pleasure to host you at our hotel in the near future.
Sincerely,