Ratings based on 807 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 Apr 2024
Great place to stay
5 out of 5
by A verified traveler

Posted 23 Mar 2024
I loved the hotel the front desk young lady that checked me in was very helpful, she booked my massage with Valentina who was fabulous and exactly what I needed she helped me find a converter I needed and they the most delicious buffet breakfast with a wonderful staff I asked for crispy bacon and the next 2 mornings that is exactly what I got!!! Pool could have been a bit warmer (though I forgot to ask as I am certain they would have accommodated and they need to get an English speaking news station. Perfect place to stay I look forward to returning soon!
5 out of 5
by A verified traveler

Posted 12 Mar 2024
The entire staff was very friendly and accommodating can’t wait to get back in a couple of days for 4 more nights
5 out of 5
by A verified traveler

Pricey but good

Posted 28 Jan 2024 on Hotels
The location of the hotel can be a bit tricky to find. It faces onto the Market in front of the Rathaus, but the main entrance is down a side street which opens out. Signage should be improved as the doors onto the Markt itself arelocked for the cooler parts of the year. That was the only problem. The location is great, 11 minutes from the Hauptbahnhof and in the (rebuilt) old town. Probably the best hotel in town, certainly it is closer to what you would expect to pay in a big city! But the facilities, location and quietness are worth it. Breakfast is way too expensive if you just want a roll and a coffee, but plenty of choice in town. Recommended.
5 out of 5
by A verified traveler

Excellent choice, wonderful hotel

Posted 6 Nov 2023 on Hotels
This is a wonderful find. This hotel surpassed my expectation. We loved the interior, pool and the breakfast was amazing. We will certainly stay again there on our way back from Poland.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jun 2023 on Hotels
5 out of 5
by A verified traveler from Alexandria

Posted 22 May 2023
The hotel is beautiful and the staff are very friendly. Thank you!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 May 2023
4 out of 5
by A verified traveler

Posted 22 Apr 2023
Staff was very friendly! For the price, parking and breakfast could have been included.
5 out of 5
by A verified traveler

Posted 17 Apr 2023
Staff amazing, friendly, helpful. Everything clean and well decorated. Would have liked the pool to be open during the day mon-Fri and it was a touch cold! Couldn’t fault anything else. Lovely place for couples and families.