Ratings based on 240 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
Majestic views, friendly staff, good food
by A verified traveler
Very nice
Posted 23 Jul 2023 on HotelsVery nice hotel, comfortable and clean. Friendly staff.
by A verified traveler
Posted 21 Oct 2022
by A verified traveler from San Jose, CA
Posted 1 Sep 2020
Traveled with a 4 year old and the guy at the reception gave us a key to the room that didn't work, then left the front desk. When we returned for a new key, no one was there and we all had to rest on a sofa in the restaurant till past midnight, until someone came back to give us a new key. Received a measly 7 Euro compensation for that mess.
Clean, nice rooms and good breakfast buffet, but bad customer service.
Comment from Hotel Management
2 Sep 2020 by Parkhotel Berghölzchen, Hotel Management
Dear Chris, We apologize for the inconvenience this has caused. There must have been an error when programming the room key, which nobody assumes in advance. We are sorry that you had to wait for a colleague afterwards.
Kind regards!
by A verified traveler
Good value for money
Posted 22 Jul 2020 on HotelsVery nice stay in peaceful surroundings. Good restaurant.
Comment from Hotel Management
28 Jul 2020 by Parkhotel Berghölzchen, Hotel Management
It was a pleasure to have you! Hope everything was fine for you. All the best and hoping to see you soon again!
Greatings from Hildesheim
by A verified traveler
Great hotel, poor Wi-fi
Posted 15 Feb 2020 on HotelsOverall a nice hotel.
Good breakfast, comfortable bed, nice shower and a good size room.
The only issue that lets it down is slow / poor Wi-fi. During a business trip trying to work from the hotel this can be frustrating.
Location is a little out of town too, if you have a car though, no issues.
by A verified traveler
Great hotel for any type of stay
Posted 10 Feb 2020 on HotelsFantastic hotel in a great location. The restaurant inside was great not only for breakfast, but their dinner selection was wonderful. They also serve alcohol which is a plus!
Comment from Hotel Management
11 Feb 2020 by Parkhotel Berghölzchen, Hotel Management
Thanks a lot for your review! It was a pleasure to have you. Hope to see you next time!
by A verified traveler
Next time we'll stay longer
Posted 28 Oct 2019 on HotelsOur GPS took us an intimidating route up the hill to this hotel for a one night stay, but it was well worth the climb, both because of the view and because the hotel itself was lovely.
We got confused a bit, having parked (for free) behind the hotel where the route to and from the elevator took us through an area being remodeled. But we finally found our comfortable room in a quiet corner with an incredible view of the woods from our window. We were not there long enough to use the hiking paths and did not eat breakfast, but we did have a delicious supper at the restaurant. We would definitely stay there again -- and plan to stay long enough to explore bustling Hildesheim next time.
Comment from Hotel Management
21 Nov 2019 by Schierding, Hotel Management
Dear guest, thank you so much for your nice review and lovely words. We hope to see you back soon to stay a little bit longer! Your Parkhotel Berghölzchen - Team
by A verified traveler
Posted 8 Dec 2018 on Hotels
by A verified traveler
Posted 26 Jun 2018 on Hotels
