Ratings based on 985 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
30 May 2024 by Hotel Manager, Hotel Management
Dear Guest,We're deeply sorry to hear about your dissatisfaction with your stay. Your feedback is important to us, and we would appreciate any specific details you can provide about what went wrong so we can address the issues accordingly. We strive to provide exceptional experiences for all our guests and regret that we fell short in your case. Please accept our apologies.Sincerely, Hotel Manager
by A verified traveler
Posted 28 May 2024
The rooms were just dirty feeling all over. The floor felt sticky. Had to keep shoes on the entire time. The desk chair seat had stains in the fabric that were gross. I found a dead baby cockroach in the bathroom. I will not stay at a Super 8 ever again.
Comment from Hotel Management
29 May 2024 by Hotel Manager, Hotel Management
Dear Guest,We're truly sorry to hear about your disappointing experience. Your feedback is deeply concerning, and we apologize for the cleanliness issues you encountered during your stay. This is certainly not the level of service we strive to provide, and we take your comments seriously. We will investigate the issues you mentioned and take immediate actions to address them. Please accept our sincere apologies, and we understand your decision. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 24 May 2024
The ...prices were good, alot of colorful people stayin here
Comment from Hotel Management
25 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review. We're glad to hear that you found our prices to be good. We apologize if your experience with other guests was not as comfortable as it could have been. We strive to create a welcoming environment for all our guests. Your feedback is valuable, and we will work to ensure a more pleasant stay for you in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 20 May 2024
The carpet in the room was disgustingly dirty.
Comment from Hotel Management
21 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for bringing this to our attention. We sincerely apologize for the condition of the carpet in your room. Please rest assured that we will address this issue immediately to ensure a more pleasant stay for our guests in the future. We appreciate your feedback and hope to have the opportunity to welcome you back for a better experience.Sincerely, Hotel Manager
by A verified traveler
Posted 20 May 2024
Some yogurt and fresh fruit would be nice. Something besides sugar and carbs.
Comment from Hotel Management
21 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback! We appreciate your suggestion for more variety in our breakfast offerings. We'll certainly take it into consideration to enhance our guests' experience. We hope to welcome you back soon for an even more satisfying stay!Sincerely, Hotel Manager
by A verified traveler
Posted 20 May 2024
Nice view from the top but difficult to park a car with a trailer other than that, the staff are friendly and the place is clean.
Comment from Hotel Management
21 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed the breathtaking views from our hotel. We understand the challenges you faced with parking, especially with a trailer, and we apologize for any inconvenience caused. Your kind words about our friendly staff and clean facilities mean a lot to us. We'll certainly take your parking feedback into consideration to enhance our guest experience. We hope to welcome you back soon for another pleasant stay!Sincerely, Hotel Manager
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
16 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We appreciate you taking the time to share your experience with us. If there are any specific areas where we can improve, please don't hesitate to let us know. Your satisfaction is important to us, and we hope to have the opportunity to enhance your experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 7 May 2024
Last time at super 8
So dirty and old
Comment from Hotel Management
11 May 2024 by Hotel Manager, Hotel Management
Dear Guest,We're sorry to hear about your experience. Your feedback is important to us, and we apologize for falling short of your expectations. We'll address your concerns with our team to ensure improvements are made. If there's anything further we can do to make amends, please don't hesitate to reach out.Sincerely, Hotel Manager
by A verified traveler
Posted 5 May 2024
Didnt like the hill with parking's spots
Comment from Hotel Management
6 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We're sorry to hear that you didn't like the hill with parking spots. We understand that parking convenience is important, and we'll take your comments into consideration for future improvements. If there are any other aspects of your stay that you'd like to discuss or any suggestions you have, please feel free to let us know. We appreciate your review and hope to welcome you back again in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
25 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review. We appreciate your feedback and would like to know more about your experience to improve. Please feel free to share any specific concerns or suggestions you may have so we can address them accordingly. We hope to have the opportunity to welcome you back for a better stay in the future.Sincerely, Hotel Manager
