Ratings based on 962 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
by A verified traveler
Posted 5 May 2024
Great location near the river and Mark Twain destination
Comment from Hotel Management
16 May 2024 by Mari, Hotel Management
Thank you
by A verified traveler
Posted 5 May 2024
First key did not work. Moved to second room. Water dripping from the bathroom ceiling. Third room was ok, but very noisy from the pool in the center atrium of the hotel.
Comment from Hotel Management
10 May 2024 by Nicole, Hotel Management
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
by A verified traveler
Posted 4 May 2024
We were driving a long box pickup with a 25' trailer and they went out of their way to make sure we had a safe and secure place to park in what would normally be a difficult area to park a truck and trailer. Would give them 100 stars if I could.
Comment from Hotel Management
16 May 2024 by Mari, Hotel Management
Thank you. We are happy we could accommodate you and your truck and trailer. I know it is difficult at times to find parking. We would love to have you back, just give us a call.
by A verified traveler
Posted 30 Apr 2024
It was a fun stay over on our way to Memphis.
Comment from Hotel Management
15 May 2024 by Mari, Hotel Management
Thank you! Hope to see you again!
by A verified traveler
Posted 29 Apr 2024
Great location. Unique hotel. Pool and lobby closes too early for kids. Breakfast ends too early for old people. Parking is a bit tricky. I will stay here again though. The good outweighed the bad!
Comment from Hotel Management
15 May 2024 by Mari, Hotel Management
Thank you for taking time to review our hotel. We do close the pool and hot tub at 9pm, it is advertised all over the internet and we also inform our guests at check in. Breakfast is 630 am to 930 am. We are sorry, if you missed it, if you did. Yes, parking can be a bit tricky sometimes, but we do have 4 parking lots and our front desk clerks will always be happy to find you a spot. I hope you get the opportunity to come back and enjoy our out door pool this summer and the many festivals that our little town has planned.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
15 May 2024 by Mari, Hotel Management
Thank you
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
15 May 2024 by Mari, Hotel Management
Thank you
by A verified traveler
Posted 24 Apr 2024
Nice hotel for a fair price.
Comment from Hotel Management
25 Apr 2024 by Mari, Hotel Management
Thank you
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Mari, Hotel Management
Thank you
