Ratings based on 432 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Enjoyed our stay but some things we're missing in our room
by A verified traveler
Posted 3 Jun 2024
The out of the way, beautiful location, amazing views and the peace and quiet, beautiful
by A verified traveler
Posted 2 Jun 2024
A beautifully presented Lodge. Quiet, relaxing and I loved the artwork. Lovely staff and an enjoyable meal. Enjoyed the double spa bath. A most pleasurable night. Will definately return. Amazing views and so ptivate
Comment from Hotel Management
3 Jun 2024 by Tharindu Nilukshitha, Hotel Management
Dear Grace,Thank you for staying with us and for taking a few moments to share your feedback.We are delighted to hear your wonderful remarks on our property, our delicious food, and our services.Your added comments are also appreciated, as we continually strive to elevate Braemar Lodge & Spa, guest experience!Best Regards, Front Office – Reservations Manager,Tharindu Nilukshitha
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
3 Jun 2024 by Tharindu Nilukshitha, Hotel Management
Dear Gregory,Thank you for staying with us and for taking a few moments to share your feedback.We are delighted to hear your wonderful remarks on our property, our delicious food, and our services.Your added comments are also appreciated, as we continually strive to elevate Braemar Lodge & Spa, guest experience!Best Regards, Front Office – Reservations Manager,Tharindu Nilukshitha
by A verified traveler
Posted 31 May 2024
Great relaxing atmosphere
Comment from Hotel Management
2 Jun 2024 by Tharindu, Hotel Management
Dear Joe,Thank you for staying with us and for taking a few moments to share your feedback.We are delighted to hear your wonderful remarks on our property.Your added comments are also appreciated, as we continually strive to elevate Braemar Lodge & Spa, guest experience, and we hope to impress you on your next visit!Best Regards, Front Office – Reservations Manager,Tharindu Nilukshitha
by A verified traveler
Posted 20 May 2024
We stayed 2 nights in a Deluxe Spa Suite. The room was spacious, clean & warm. The bed was comfortable. The bathroom was large & well appointed, included a 2 person spa bath & double sinks. I thought that I had booked a room with more kitchen facilities. A microwave or benchtop oven/airfryer would have been good. There was a jug & 2 each plates, utensils etc. We ordered room service dinner on the first night. We had to enquire after 75mins, meal finally arriving 90 mins from ordering. The food was average at best. Two plates of Ribeye Steak that had a grey looking tinge, on top of 8 thick cut chips, 1pce ea broccoli, cauli & carrot on ea plate. We were glad we ordered a side of veg to share. We did enjoy the suite & facilities in it & the staff were helpful & courteous.
Comment from Hotel Management
2 Jun 2024 by Tharindu, Hotel Management
Dear Mere,Thank you for staying with us and for taking a few moments to share your feedback.We are delighted to hear your wonderful remarks on our property.Your added comments are also appreciated, as we continually strive to elevate Braemar Lodge & Spa, guest experience, and we hope to impress you on your next visit!Best Regards, Front Office – Reservations Manager,Tharindu Nilukshitha
by A verified traveler
Posted 19 May 2024
The property was clean and tidy, the outside spa was not warm and water didn't look fresh and clean. We booked for dinner, were seated and had order taken promptly. The garlic bread arrived after about 25 mins but was overcooked. The mains took an hour and 20 mins and we only got it then cause another table questioned where their food was. The food arrived and it was disappointing, steak was chewy, not much vegetables or sauce. My chicken dish was meant to be herb crusted, there was no crust and it was a tenderloin cut in half. A tablespoon of layered potatoes not duck fat potatoes, and dollop of mashed potato, 2 bits of broccoli and 1 piece of carrot. It was an absolute let down, we could have cooked a better meal ourselves for half the price. There was no apology or explanation.
Comment from Hotel Management
3 Jun 2024 by Tharindu Nilukshitha, Hotel Management
Dear Garry,Thank you for taking a few moments to share your feedback.We genuinely regret that you were unable to experience the typical Braemar Lodge & Spa services that we are renowned for.We are extremely committed to creating excellent service experiences for our guests and look forward to another opportunity to serve you.Best Regards, Front Office – Reservations Manager,Tharindu Nilukshitha
by A verified traveler
Posted 16 May 2024
Very nice room
Comment from Hotel Management
3 Jun 2024 by Tharindu Nilukshitha, Hotel Management
Dear Carla,Thank you for staying with us and for taking a few moments to share your feedback.We are delighted to hear your wonderful remarks on our property.Your added comments are also appreciated, as we continually strive to elevate Braemar Lodge & Spa, guest experience, and we hope to impress you on your next visit!Best Regards, Front Office – Reservations Manager,Tharindu Nilukshitha
by A verified traveler
Posted 16 May 2024
A hidden gem .... we booked one of the suite rooms ... spa on the outside balcony, spa in the bathroom ... gas fire in the lounging area and a bed that was just brilliant ... highly recommend it. Did not get to sample the restaurant however I suspect it was as good as the rest of the lodge.
by A verified traveler
Posted 1 May 2024
Two joint single beds given instead of one king bed. Both single beds deep from the middle and caused us back pain.
