Ratings based on 284 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Fremont
Posted 9 Apr 2024
位置非常好，也非常安静，离西湖不到4公里。房间很大很舒适，下次去杭州还会住这家。
by A verified traveler
Posted 16 Jan 2024
by A verified traveler
Posted 28 Dec 2023
Stayed in a 2 bedroom apartment on a high floor. Well kept property, everything looks new and clean. Staff were attentive and polite. Downsides : Dryer was faulty but detergent was provided for washer. No laundry basket. Would be helpful if there is a towel rack in the spacious bathroom, the clothes hook behind the toilet door is too high for an average height female. Pillows were too flat and bed too firm.
Other than that, would love to return to stay
by A verified traveler
Posted 16 Nov 2023
by A verified traveler
Posted 13 Jul 2023 on Orbitz
We have stayed here numerous times and it is our home base in Hangzhou.
by A verified traveler
Posted 31 Jan 2023 on Hotels
by A verified traveler
Posted 23 Nov 2019 on Hotels
I love the Oakwood in Hangzhou. I rate it 5 of 5. I stay here on each of 10 visits. Great location, scores of restaurant in the Oakwood complex. 24 hour Family Mart. 24 hour fitness center. And the greatest king size bed that knocks you out. Many rooms are like big apartments. A nice reasonable restaurant in the hotel.
Comment from Hotel Management
29 Nov 2019 by Linda Hong, Hotel Management
Thank you for taking the time to provide us with your reviews. We look forward to welcome you soon at Oakwood Residence Hangzhou.
by A verified traveler
Posted 6 Nov 2019
Comment from Hotel Management
29 Nov 2019 by Linda, Hotel Management
Thank you for taking the time to provide us with your reviews. We look forward to welcome you soon at Oakwood Residence Hangzhou.
by A verified traveler
Posted 20 Oct 2019
what a reasonable price it was, such an excellent facility and location.
It was an unbelievably comfortable trip.
Comment from Hotel Management
21 Oct 2019 by Linda, Hotel Management
Thank you for taking the time to provide us with your reviews. We look forward to welcome you soon at Oakwood Residence Hangzhou.
by A verified traveler
Posted 15 Oct 2019 on Orbitz
Comment from Hotel Management
21 Oct 2019 by Linda, Hotel Management
Thank you for taking the time to provide us with your reviews. We look forward to welcome you soon at Oakwood Residence Hangzhou.
