Ratings based on 14 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Sep 2020 on Hotels
by A verified traveler
Posted 2 Aug 2020 on Hotels
by A verified traveler
Hilton Garden Inn Hangzhou
Posted 31 Jul 2020 on HotelsAmazing staff very helpful. Thank you Amber for helping me at check in. Romeo for assisting with transportation. Your English was particularly good and you were both very polite. You made us feel really welcome.
I would suggest you choose a river view room rather than a mountain view as the building work opposite hinders the view but did not disturb our stay.
We made good use of the outdoor pool. Using it first thing in the morning before breakfast is a good idea as less busy. It’s a cool thing to do when it gets dark too but much busier.
Staff in the bar area were also very helpful with the barman asking our opinion on the drinks he made.
Great fun to hire a ebike just outside the hotel and explore the local villages. The locals all appeared as we drove through waving and saying hello. It was very safe. We found a beautiful waterfall area about 30 minutes from the hotel.
Great place to stay if you want a country hotel, beautiful scenery and efficient staff.
by A verified traveler
Posted 21 Nov 2019
The hotel is as beautiful as how it's shown through photos. However, it is disappointing to see construction is going on outside the hotel. I was expecting a mountain view from my room but gotten a construction view instead. Please note this when booking for the hotel around this period.
Comment from Hotel Management
17 Dec 2019 by Nix, Hotel Management
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you were unhappy with guest room. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.
by A verified traveler
Posted 26 Jul 2023 on Hotels
by A verified traveler
Posted 23 Jan 2023 on Hotels
by A verified traveler
家庭出游
Posted 12 Sep 2022 on Hotels一开始给了一间房间有味道，酒店帮忙替换了，态度很好
by A verified traveler
Posted 2 Feb 2022 on Hotels
周边环境很好，比住周边民宿好。
by A verified traveler
Posted 29 Jun 2020 on Hotels
I guessed too many travelers during Dragon boat holiday, i took 20 minutes wait to check in while a lady was arguing to change the room with the receptionist.
There was a dead mosquito on the sink in the guest washroom when i checked in. After 2 day room clean, it was still there till i checked out.
by A verified traveler
适合度假
Posted 9 Oct 2018 on Hotels环境优美，酒店花园很小，周边很有乡村风情。听说早餐人多到爆，所以没有去尝试
