Ratings based on 215 Verified Reviews

3.0 out of 5
61% of guests recommend
2.9 Room cleanliness
3.0 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 Mar 2024
Comment from Hotel Management
17 Jun 2024 by El Mouradi Hammamet, Hotel Management
Chère Laura, Nous vous remercions pour votre avis concernant votre séjour à El Mouradi Hammamet, c'est toujours un plaisir de recevoir des commentaires positifs.Au plaisir de pour accueillir de nouveau parmi nous.
1 out of 5
by A verified traveler

Posted 3 Sep 2023
Comment from Hotel Management
17 Jun 2024 by El Mouradi Hammamet, Hotel Management
Cher Ahmed,Nous sommes désolés pour les désagréments éventuels durant votre séjour. Notre équipe met tout en œuvre pour garantir une expérience agréable à nos clients. Vos commentaires sont précieux et nous travaillons activement pour améliorer votre expérience.
1 out of 5
by A verified traveler

Posted 20 Jun 2023
I didn’t want to write This In Expedia but I think You Guys have no access You don’t answer emails. I am a Food and Beverage Director of one the International Airports In Canada . We had a Stay this weekend from June 16Th to June 18Th , we Got 3 Rooms one of Them was 475 . Today Morning During Our Breakfast my Dad had an incident with Restaurant Supervisor (if that was his Position), My Dad and I were in the line to grab an omelette and the Guy approches My dad and he Grabbed Him From His Hand Attempting To Re-organize the Line . PS: (My Dad was The Main Reason I came to Tunisia since he Just got an Open Heart Surgery, and we wanted to have Some Fun Time Together) My dad Told Him that he can’t Grab him from his Hand he Refused that he Touch Him That way because I believe we are the Guest. The Gentlemen Continue his Aggressive Action by even Fighting my Dad ! Wich is Crasy , and the funny Part was When He also Grabbed my Hand Attempting To continue Reorganizing The Omelette Line . And when I Told Him Please don’t touch me , he Told me ‘Smella Alik’ . And that made me Leave the Hotel immediately. I went To a lot of Countries for Holidays but This was the Worst Experience that I Ever Had . I Didint want to mention about the Dast in the Ceiling in Our Three Roms , because I know the Economic Situation of the country Can’t help For a Renovation, but I saw a Hard working Housekeeping Ladies that they Needed More training just To offer a Room with Not dast.
Comment from Hotel Management
17 Jun 2024 by El Mouradi Hammamet, Hotel Management
Dear Alaeddine, We apologize for the inconvenience you experienced during your stay. We are committed to ensuring an enjoyable experience for all our guests, and your feedback is taken very seriously. We will take the necessary steps to address the situation.
5 out of 5
by A verified traveler

Posted 17 Jun 2023
Very beautiful and fun!
Comment from Hotel Management
17 Jun 2024 by El Mouradi Hammamet, Hotel Management
Hello Olivia,We thank you for your feedback regarding your stay at El Mouradi Hammamet. It is always a pleasure to receive positive comments. We look forward to welcoming you again soon.
5 out of 5
by A verified traveler

Posted 30 May 2023 on Hotels
Very nice and comfi Great customer service
Comment from Hotel Management
17 Jun 2024 by El Mouradi Hammamet, Hotel Management
Cher Mohamed,Nous vous remercions pour votre avis concernant votre séjour à El Mouradi Hammamet, c'est toujours un plaisir de recevoir des commentaires positifs.Au plaisir de pour accueillir de nouveau parmi nous.
4 out of 5
by A verified traveler

Posted 10 Mar 2023
Good
Comment from Hotel Management
17 Jun 2024 by El Mouradi Hammamet, Hotel Management
Cher Boughanmi,Nous sommes enchantés d'avoir reçu votre avis positif concernant votre séjour à El Mouradi Hammamet. Recevoir de tels commentaires est toujours un plaisir pour nous. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.
4 out of 5
by A verified traveler

Ok

Posted 24 Jan 2023 on Hotels
All in all the hotel was fine apart from the food it could be better
Comment from Hotel Management
17 Jun 2024 by El Mouradi Hammamet, Hotel Management
Cher Moncef, Nous vous remercions pour votre retour positif concernant votre séjour à El Mouradi Hammamet. Nous sommes ravis d'avoir reçu vos commentaires encourageants et espérons avoir le plaisir de vous accueillir à nouveau parmi nous.
4 out of 5
by A verified traveler

Posted 3 Jan 2023 on Hotels
Comment from Hotel Management
17 Jun 2024 by El Mouradi Hammamet, Hotel Management
Bonjour Mrs P,Nous vous remercions pour votre retour positif concernant votre séjour à El Mouradi Hammamet. Nous sommes ravis d'avoir reçu vos commentaires encourageants et espérons avoir le plaisir de vous accueillir à nouveau parmi nous.
5 out of 5
by A verified traveler

Posted 16 Nov 2022
Comment from Hotel Management
17 Jun 2024 by El Mouradi Hammamet, Hotel Management
Nous vous remercions pour votre retour positif concernant votre séjour à El Mouradi Hammamet. Nous sommes ravis d'avoir reçu vos commentaires encourageants et espérons avoir le plaisir de vous accueillir à nouveau parmi nous.
1 out of 5
by A verified traveler

Posted 16 Oct 2022
Got food poisoning from the food. EVERYONE was sick and my brother ended up in the hospital!!!!