Ratings based on 84 Verified Reviews
2.5 Room cleanliness
2.7 Service & staff
2.5 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Sep 2018
by A verified traveler from Baltimore MD USA
Posted 14 Jul 2018
One of the worst hotels I ever been, the check in was very bad we waited 3:30 hours to get a room from 3pm to 6:30pm
Then the air conditioning wasn’t working during our stay they told us they were working on it, we didn’t have towels for three days the excuse was the laundry room was closed!!! The food wasn’t good too we had to wait for the plates and forks...,the do change their name a lot when ever they have a bad reviews the real name is Hammamat Village instead of Caraïbe Garden:( overall it was a bad experience I don’t recommend going to this hotel.
by Yousef from Manchester
Good Holiday
Posted 22 Jul 2015 on HotelsWe really enjoyed our holiday, would go again. We spent an extra night it was so good. All the staff were really good and hotel was clean and food good.
by Naila from Manchester
Great Holiday
Posted 22 Jul 2015 on HotelsWe had a great time!! The hotel was great and the staff were faultless. They made sure we were looked after. The food was good and the rooms were clean
by A verified traveler from london
Awful. Checked out after 12 hours.
Posted 9 Sep 2014Filthy, dirty, foul smelling place. Unhelpful aggressive staff. Inedible food. Couldn't wait to get out & move to another hotel.
by A verified traveler from London, UK
You get what you pay for...
Posted 7 Sep 2014
Pros: The pool area; the beach proximity; the room price.
Cons: See above list
Location: Was only there for one night, but the hotel is located at the beach.
I stayed for one night as a stopover before heading to Tunis for work, so it wasn't that bad. As I stated above, you get what you pay for. Issues:
- The room's lighting was poor. There was no main light and one of the side lights wasn't even working.
- The room only had one plug unit. Very annoying as I needed to charge things.
- The toilet doesn't have a bidet, which is odd for North Africa.
- The bath tub wasn't cleaned properly.
- The concierge staff were not attentive. You have to ask for help rather than them being on call.
- The wifi in the lobby is weak, which isn't good when you're on a business trip/stopover.
- No safety deposit box
- The dinner buffet wasn't great... not much of a range
- Same goes for breakfast. Most basic continental foods were not offered.
But, you get what you pay for...
by A verified traveler from dubai
Regret it
Posted 31 Aug 2014I regret I have stayed in this hotel as it was my honeymoon and the room was not clean at all and AC not working as well!! I'll never go back there!!
by Andreea from RO
Terrible
Posted 23 Jun 2014I used to travel a lot.but I never saw something like this in all inclusive service.....this hotel especially the restaurant was out of control...every time they was out of plates,cutlery,glasses drinks and food too....very poor food ,more vegetables then meat (only bones)and always had to wait on the long queue to get something to eat.....the bar was closing at 11pm (when people start to enjoying more)and then if you want to stay more have to pay
Recommended
for Everyoneby A verified traveler
nice
Posted 16 Oct 2012goooooooooooood and nice very cleannnnnnnnnnnnnnnnnnn
by Sofian
Posted 2 Oct 2012 on Hotels
We about 8 of us went there on the first night we found out that we don't have quterroon they gave us two double room. The next morning we went to eat lunch they said we only have BB not All-inclusive I went back to hotel manger show him my book and it all inclusive but yet he said he need me to contact my booking office so I did and it cost me 24£ of phone call. Over all the hotel is nice 3 stars we had good time was great food is the same as everyday.
