Ratings based on 1,002 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
I will recommend Grotto Bay to anyone traveling to Bermuda. I would love to see better coffee pots and a microwave in the rooms. Still the best vacation I've ever had. Staff were phenomenal.
by A verified traveler
Posted 30 May 2024
Walls are paper thin, you can literally hear your neighbor ball up trash, clear phone conversations....everything. When they are outside its like they are in your room. 2 exceptional employees, everyone else is just there for.a paycheck....
by A verified traveler
Posted 29 May 2024
Overpriced and the view was not really that great from the resort. Some of the staff were less than cordial. Shall we say I would not stay there again. The spa was wonderful and I absolutely recommend that.
by A verified traveler
Posted 28 May 2024
Great resort. Lots of steps and hills. Beautiful beach !
by A verified traveler
Posted 28 May 2024
While clearly undergoing rejuvenation, this is a truly unique property sitting a top, a natural system of underground grottos into which the operators have included a One of a Kind underground spa which we were glad to have taken full advantage of.
The property is self-contained on a pristine bay on which the beachfront is exclusive to the hotel. The rooms and decor while neat and clean are somewhat dated in style and arranged into buildings approximately 20 units in three levels each, stepping up from the water and moving up the hillside to the main house where the reception, restaurants bars and other common facilities are located. Just above thebeach there is a very nice pool area with a covered pavilion, bar and restaurant, gym room, hot tub and restrooms. The property is located less than 10 minutes from the airport and accessible by public transportation which we used extensively during our stay to visit both St. George and Hamilton. About the only negative I could cite beyond the fact that there is currently ongoing construction on the site where they are adding a new wing to the main house containing restaurants in rooftop bar, is the fact that , the hillside location does require a significant amount of climbing to and from either the beach or your room and the restaurant, bar and reception area.
That said, The staff was friendly and attentive, the setting was beautiful and we enjoyed our stay and would look forward to returning once the renovations are complete.
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 28 May 2024
Unbelievable stay at grotto Bay. Absolutely beautiful resort and the new building is going to be absolutely gorgeous! Definitely coming back again and again!
by A verified traveler
Posted 28 May 2024
Because of the construction it was noisy.
Cathedral cave is incredible.
by A verified traveler
Posted 26 May 2024
Chose this hotel for proximity to airport and private beach. Less than 10 min ride and you arrive at a newly renovated hotel. Walkable to Blue Hole and Swizzle. Not much else around and a $35 cab ride to Hamilton. Bus is easy but takes a bit longer than by Taxi. Wish we had more time to venture out.
by A verified traveler
Posted 25 May 2024
People working for grotto bay were amazing as the Bermudans always are. This is our 1st time staying at grotto after 14 trips to Bermuda. We will return to grotto next year.
