Ratings based on 982 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Apr 2024
Location great !!
Room service terrible ??
Comment from Hotel Management
29 Apr 2024 by Eunice , Hotel Management
Hello Lok,Thank you for taking the time to complete our online survey and for sharing your experience with us. Your feedback is very important to us. We are very glad to hear that you find our location convenient and we're sorry if our room service have let you down. For future stays, please do not hesitate to let us know if there is anything that needs attention in your room, we are always happy to accommodate any requests you might have. We hope to see you again in the future.Regards,Eunice
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Eunice , Hotel Management
Hello Ashley,Thank you for taking the time to complete our online survey. We hope to see you again soon!Regards,Eunice
by A verified traveler
Posted 22 Apr 2024
So so hotel
Comment from Hotel Management
23 Apr 2024 by Eunice , Hotel Management
Hello Benson,Thank you for taking the time to complete our online survey and for sharing your opinion about our hotel. We hope to welcome you back in the near future.Regards,Eunice
by A verified traveler
Posted 14 Apr 2024
Great place
Comment from Hotel Management
15 Apr 2024 by Eunice , Hotel Management
Hello Rob,Thank you for taking the time to complete our online survey and for writing us a nice review. We hope to see you again next time!Regards,Eunice
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
15 Apr 2024 by Eunice , Hotel Management
Hello Nicole,We appreciate the time you have taken in completing our online survey. We hope to see you again soon.Regards,Eunice
by A verified traveler
Posted 11 Apr 2024
I went for the cheapest hotel and it was such a nice surprise. Very comfy bed, lots of pillows and towels. Lovely staff. Great shower. Highly recommend and will use again. Breakfast was small but options and even fresh bacon. Didn't see any gluten free choices. It I didn't ask. Only think was the room was warm and fan loud, but I realized later I could have opened a window!
Comment from Hotel Management
11 Apr 2024 by Eunice, Hotel Management
Hello Jana,Thank you for the lovely review. We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next visit.Regards,Eunice
by A verified traveler
Posted 10 Apr 2024
I did not like the bathroon. Too small and tub and shower was dirty, worn down. Needs an uograde.
Also we stayed there for 2 nights and they did not clean our room after the first night. I had to ask for more towels and I emptied our garbages! The girl at the front desk told me that they only clean the room every 3 days!
Now that's something you don't tell the customers!
Comment from Hotel Management
11 Apr 2024 by Eunice , Hotel Management
Hello Jennifer,Thank you for taking the time to complete our online survey and for sharing your experience with us. We appreciate and value your feedback and rest assured your comments will be shared to our entire team to ensure these issues are handled and will not recur in the future. Please accept our sincere apology for failing to meet your expectations during your stay with us. We hope you give us another chance to host you again in the future.Regards,Eunice
by A verified traveler
Posted 8 Apr 2024
No
Comment from Hotel Management
9 Apr 2024 by Eunice , Hotel Management
Hello Bruce,Thank you for taking the time to complete our online survey and for sharing your experience with us. We look forward to your next visit.Regards,Eunice
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
9 Apr 2024 by Eunice , Hotel Management
Hello Xueer,Thank you for taking the time to complete our online survey. We hope to welcome you back in the near future.Regards,Eunice
by A verified traveler
Posted 8 Apr 2024
Great quality for the price you pay. Staff are all friendly and helpful. The pool is a bonus which the kids got to enjoy.
Comment from Hotel Management
8 Apr 2024 by Eunice , Hotel Management
Hello Jane,Thank you for the lovely review. We are glad to hear about your wonderful stay. We hope to see you again next time!Regards,Eunice
