Ratings based on 982 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
Clean rooms, great staff, complimentary breakfast, wifi and parking.
Comment from Hotel Management
29 Apr 2024 by Jashan, Hotel Management
Thank you so much for your feedback. We really appreciate your business
by A verified traveler
Posted 26 Apr 2024
Very comfy and restful sleep
Comment from Hotel Management
29 Apr 2024 by Jashan, Hotel Management
Thank you so much for your feedback. We really appreciate your business
by A verified traveler
Posted 22 Apr 2024
I was very impressed with this hotel.
Comment from Hotel Management
24 Apr 2024 by Jashan, Hotel Management
Thank you so much for sharing your feedback. We are glad to hear that you enjoyed your stay at Hampton inn and suites
by A verified traveler
Posted 20 Apr 2024
Nice pool. Very spacious and modern rooms
Comment from Hotel Management
24 Apr 2024 by Jashan, Hotel Management
Thank you so much for sharing your feedback. We are glad to hear that you enjoyed your stay at Hampton inn and suites
by A verified traveler
Posted 20 Apr 2024
Was not told that there were additional fees. Wouldn’t accept debt Visa card wanted a major credit card. Because we didn’t have it. Then requested cash for a deposit. This should
Of been provided information when booking and paying with my debt visa as well. No atm
Machine at the hotel. I was very upset and beyond disappointed. After driving 4.5 -5 hrs. I didn’t want to try and find a bank near by as I have never been here before.
Comment from Hotel Management
29 Apr 2024 by Jashan, Hotel Management
I am really very sorry that you had to face this issue during your stay at Hampton Inn and suites. As per the policy we currently do not accept debit for security deposit.
by A verified traveler
Posted 12 Apr 2024
Rooms were clean and quiet. Good breakfast. Pool was very cold, and needed to be cleaned - scummy layer on the tiles at the top of the pool.
Comment from Hotel Management
15 Apr 2024 by Jashan, Hotel Management
Thank you for staying at Hampton inn and suites Brantford. We are really very sorry to hear that you had issues with the pool water being cold. We figured out the issue and really apologies for the inconvenience.
by A verified traveler
Posted 9 Apr 2024
The pool was not heated, as was told
Comment from Hotel Management
10 Apr 2024 by Hampton Inn Front Desk, Hotel Management
Thank you for taking the time to provide us with feedback on your recent stay at the Hampton Inn & Suites by Hilton -Brantford. We take all guest comments very seriously and utilize them to better the service to our guests. At Hampton Inn & Suites by Hilton – Brantford, we always strive to serve our guests to the best of our ability, and that result should leave our guests feeling they have been given exceptional service during their stay. We apologize for the inconvenience we have caused you. We will discuss this with the team and we will make sure this gets resolved for your future stays.We hope you give us another chance and we are looking forward to welcoming you on your next visit to Brantford. Feel the Hamptonality.
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
10 Apr 2024 by Hampton Inn Front Desk, Hotel Management
Thank you for taking the time to provide us with feedback on your recent stay at the Hampton Inn & Suites by Hilton -Brantford. We take all guest comments very seriously and utilize them to better the service to our guests. At Hampton Inn & Suites by Hilton – Brantford, we always strive to serve our guests to the best of our ability, and that result should leave our guests feeling they have been given exceptional service during their stay. Thank you very much for your kind review. We are very glad you enjoyed your stay and we are looking forward to welcoming you on your next visit to Brantford. Feel the Hamptonality.
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
10 Apr 2024 by Hampton Inn Front Desk, Hotel Management
Thank you for taking the time to provide us with feedback on your recent stay at the Hampton Inn & Suites by Hilton -Brantford. We take all guest comments very seriously and utilize them to better the service to our guests. At Hampton Inn & Suites by Hilton – Brantford, we always strive to serve our guests to the best of our ability, and that result should leave our guests feeling they have been given exceptional service during their stay. Thank you very much for your kind review. We are very glad you enjoyed your stay and we are looking forward to welcoming you on your next visit to Brantford. Feel the Hamptonality.
by A verified traveler
Posted 30 Mar 2024
Breakfast was good, clean property, friendly staff
Comment from Hotel Management
30 Mar 2024 by Hampton Inn Front Desk, Hotel Management
Thank you for taking the time to provide us with feedback on your recent stay at the Hampton Inn & Suites by Hilton -Brantford. We take all guest comments very seriously and utilize them to better the service to our guests. At Hampton Inn & Suites by Hilton – Brantford, we always strive to serve our guests to the best of our ability, and that result should leave our guests feeling they have been given exceptional service during their stay. Thank you very much for your kind review. We are very glad you enjoyed your stay and we are looking forward to welcoming you on your next visit to Brantford. Feel the Hamptonality.
