Ratings based on 990 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Apr 2024
Nice hotel conveniently located near the UBahn. I wanted a stay that wasn’t far from the airport trains.
by A verified traveler
Posted 20 Sep 2023
The Park Hotel is located very close to the Berliner Tor u-bhan station with train service from the airport via the S1 train. The property is clean and well maintained. The room was a bit cozy but nice. For me the downside was the pillows which seemed to be hermetically sealed and it was like sleeping on an airbag.
The breakfast had a nice variety of hot and cold breakfast items.
The city center and attractions are easy to get to due to the train station being near by.
by A verified traveler from Chappaqua
Posted 26 Oct 2022
Quiet hotel location with comfortable clean rooms. Easy walk to the U-Bahn.
by A verified traveler
Posted 2 Oct 2022
Old, dirty, not even a fresh coat of paint. Staff are not friendly. Bathroom ridiculously small.
by A verified traveler
paying 4 star prices for a 3 star hotel
Posted 2 Sep 2022 on Hotelsunfortunately not a very comfortable stay its not a holel if you have disabilities or if your a large person as i hat to upgrade and pay extra just for a larger bathroom and there is no air conditioning and for a 4 star hotel paying over 350 its very expensive but on the plusside the bar personnel we re very helpful and friendly
Comment from Hotel Management
2 Sep 2022 by Your Park Hotel Team, Hotel Management
Dear Jeffrey,Thank you for your review.We are very pleased that you were satisfied with our bar staff. At the same time, it is a shame to hear that we were unable to convince you with our rooms. We would like to apologize for this. The fact that some rooms are smaller is due to the construction of our building. The rooms shown on the internet correspond to our average standard. Though you have the possibility to book a larger room directly. Kind regards
by A verified traveler
All good, nice experience
Posted 2 Jul 2022 on HotelsGreat hotel for a city stay, close to the center
Comment from Hotel Management
2 Sep 2022 by Your Park Hotel Team, Hotel Management
Dear Jan,thank you for your positive review.Kind regards
by A verified traveler
Posted 12 Mar 2022
The bathroom was very disappointing. The shower curtain leaked all over the floor, the shower head would not point in a proper direction I had to hold it the whole time. There was no hand soap in the bathroom. I was told there was no cleaning service but some reason around 11/12 someone attempted to open my door. Honestly the only good part was the breakfast.
by A verified traveler
Posted 5 Nov 2021 on Hotels
Small Rooms
by A verified traveler
Posted 30 Aug 2020 on Hotels
Good strategic location could have been better with an air conditioning.
Comment from Hotel Management
2 Oct 2020 by Jennifer Kripta (Front Office Manager), Hotel Management
Dear Goriola,
I very much regret that you have been inconvenienced by the heat in the room. However, our hotel description states, that we do not have air conditioning. Please contact us directly on your next trip so that we can put a fan in your room.
We apologize for the inconvenience during your time with us in the house and are glad that you still had a great stay at the hotel.
I hope that you will nevertheless give us the chance to welcome you again.
Best regards
Jennifer Kripta
Front Office Manager
by A verified traveler
Posted 16 Mar 2020
Comment from Hotel Management
3 Apr 2020 by Jennifer Kripta (Front Office Manager), Hotel Management
Lieber Gast,
vielen Dank für Ihre Bewertung.
Wir würden uns freuen, Sie bald wieder in unserem Hause begrüßen zu dürfen.
Herzliche Grüße aus Hamburg
Jennifer Kripta
Front Office Manager
Park Hotel am Berliner Tor
