Ratings based on 686 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 17 May 2024
I liked everything about the place, except for the fact that the air conditioning did not work.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 May 2024
3 out of 5
by A verified traveler

Posted 4 Apr 2024
Does what it does on the tin.Rooms at the back level 5 near the lift are very noisy at night.You hear the lift then when that stops you hear the trains on the track at the rear. Staff very good when we asked to change rooms and there was no problem in doing so.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Feb 2024 on Hotels
2 out of 5
by A verified traveler

Not clean

Posted 27 Jan 2024 on Hotels
The elevators were broken. We were given a dirty room, and had to navigate back to the front desk. Front desk acted like it was an inconvenience to find us a clean unused room. I did not want to shower, the towels were stained. The beds and pillows are like rocks. The room was small, and warm in a great location. Parking is easy!
4 out of 5
by A verified traveler

Posted 22 Jan 2024
I like that is quite close to the station, shops and restaurants. Bed was comfortable, bathroom spotless and it was a nice stay. Only problem is that you can hear the trains at night, but it is not too bad!
3 out of 5
by A verified traveler

Too noisey from railway.

Posted 6 Dec 2023 on Hotels
A lot of noise from the railway interrupted sleep on both nights. No tea or coffee making facilities in the room, a basic standard for any reasonable hotel.
4 out of 5
by A verified traveler

Posted 5 Dec 2023
I nice, basic, hotel very close to the city centre.
4 out of 5
by A verified traveler

Posted 8 Nov 2023
Excellent location! Reasonably priced. Good breakfast. Great staff!
5 out of 5
by A verified traveler

Posted 31 Oct 2023 on Hotels
Attended a conference in Hamburg the location of the hotel was centrally located and easy to get around.