Ratings based on 298 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2023
by A verified traveler
Posted 25 Jul 2021 on Hotels
Free parking is advertised. The hotel has 2 parking spaces that are free. Free parking on the street at night but not during the day. 10 EUR for parking in the cellar. Ok hotel for one night if you are traveling.
Comment from Hotel Management
27 Jul 2021 by Rez, Hotel Management
Thank you for your feedback, but outside is free parking, around the hotel. About 6 spaces (200meters from the hotel) have a parking disc.
by A verified traveler
Posted 19 Sep 2020 on Hotels
by A verified traveler
Posted 23 Jan 2020 on Hotels
Very good food just down road,Parking a bit of a pain.Would use again though when in area.
Comment from Hotel Management
26 Jan 2020 by REZ, Hotel Management
Thank you for your feedback. Sincerely your Elbbrücken Hotel
by A verified traveler
Posted 23 Dec 2019
Nothing fancy but solid hotel. Have stayed there twice. Breakfast is good but again not too fancy.
Comment from Hotel Management
29 Dec 2019 by REZ, Hotel Management
Vielen Dank für ihre Bewertung. Mit freundlichen Grüßen Ihr Elbbrücken Hotel
by A verified traveler
Very good except for no computer
Posted 12 Sep 2019 on HotelsHotel was very reasonably priced for Hamburg, staff was very helpful and friendly, hotel was clean and comfortable, and public transportation (bus) was nearby. The only drawback was that I write a travel column and only reserve hotels with computers. The U.S. hotels.com website stated the hotel had one and they did not. I was fortunate to find an internet shop down the block but they need to remove that information from the website.
Comment from Hotel Management
17 Sep 2019 by rez, Hotel Management
Thank you for your feedback
by A verified traveler from Fairfax, Va
Posted 30 Dec 2018
Property was overpriced for the quality and location. I did not like the internet being limited.
by A verified traveler
Posted 6 Jan 2018 on Hotels
by A verified traveler from Riverside, CA
Very expensive for the comfort provided
Posted 15 Nov 2017 on Orbitz
Pros: Breakfast was ok I guess.
Cons: Staff was not in the best mood when we arrived. They should be more friendly with their guests.
Location: Shady area try and stay inside or drive through.
I chose this especially for the free parking and was advised to park on the street. If you want to park in their garage it's ten more euros per night. They should say free parking on the street and not within our premises when you book.
Rooms are small and the elevator can barely fit your luggage not to mention if you want to ride with your luggage lol. We overpaid a lot by choosing this hotel because we had a rental car. Breakfast is ok and included with the price so I guess that's the only plus that I can say about this hotel. Will probably never stay here again.
Comment from Hotel Management
16 Dec 2017 by C. Meyer, Hotel Management
Thank you for your feedback. We are sorry that you were not satisfied with our hotel. Maybe you give us another chance. Sincerely, your Elbbrücken hotel.
by A verified traveler from Norway
Very inflexible!
Posted 4 Jul 2017Checked in late due to a flat tire and asked to have a later checkout time and was not given any flexibility nor were they very helpful with regards to parking.
Comment from Hotel Management
25 Jul 2017 by Rezeption: C. Meyer, Hotel Management
Thank you for your feedback. We'll follow suit. Yours sincerely your Elbbrücken hotel
