Ratings based on 990 Verified Reviews
3.6 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Mar 2024
I’ve stayed at many A&O’s, so kind of knew what to expect. This one however is terrible. Nothing was clean. The wall boards beside the bed were disgusting. Grease mark from someone’s body oil were smeared everywhere along with footprints and hand marks. I took one of the towels in the room and wiped everything down with hot water and soap. The towel literally turned black. I know it’s A&O and nobody staying here should expect luxury but this place is beyond filthy.
by A verified traveler
Economical stay in Hamburg/Hostel with bar/laundry
Posted 29 Feb 2024 on HotelsArrived in February to Hamburg via Central Station HBF. It is a 12-14 min walk to Hostel. Normally, that is nothing, however when we arrived it was a little windy and raining a bit. We mainly walk, and we had to cross a busy highway, but it was doable. Just had to keep an eye on drivers, just like any other city. When we arrived to hostel, it was a bid Hotel/Hostel and there were many floors. Check-in took a few mins, there was another person in front of us, behind us there were others checking in as well. It seemed like a popular option for travelers. The building is an older building, the hallways were a little dated, and the elevator did show its age, however, the room was clean, sheets were crisp/ pillows were arranged. The room looked like in the pictures. The city of Hamburg was cold outside but the room had a heater that kept the room warm. One thing was we had a room with a view, and it faced a section of trains that are parked overnight, and there was an area where there was a river and once in a while you would hear boats making this sound (may be a European fog horn, but it did not sound like a normal US sound) once in a while. It did not bother us when we were awake, and we did not awake from it at night. At night, when we went out, we had to walk a few minutes to catch a bus. It was not far, but it was not right in front of the Hostel. I would walk about 3-5 mins to Spaldingstraße and wait for bus. Sometimes google maps would send me to the Central St.
by A verified traveler
Posted 30 Jan 2024
Good size room for a solo traveler. Clean room and well prepared. Walking distance from the city center. Quick check in and check out.
by A verified traveler
Posted 19 Jan 2024
Our room’s light not working
by A verified traveler
Good Value for Money
Posted 22 Nov 2023 on HotelsThe stay was as expected. Reception and rooms were spotless and well kept. Elevator halls, corridors were terrible.
Really good value
by A verified traveler
Posted 28 Oct 2023
by A verified traveler
Posted 23 Oct 2023
They need more staff as I was waiting like 45 minutes to check in due to only one person in counter. Also the laundry does not work which is very inconvenient. There is a young man Taylor in the counter who needs more training as he does not take the time to give the appropriate directions to other places like the laundry.
by A verified traveler
Posted 17 Sep 2023
I really felt there should be much bigger guest kitchen if you are hosting ppl for such a big number. The kitchen was just kept for namesake, it is too small and there nothing expect one induction stove and microwave.
There are no facility of drinking water on the floors, and you have come everytime down to reception to just get a tap drinking water..
You have to stand in the same long reception queue where receptionist handles the checkin and checkout...
The staff looks not that suppostive...
Having a lot of areas for improvement
by A verified traveler
Posted 7 Sep 2023
by A verified traveler
Posted 29 Aug 2023
Great price at a great location. Our room was a bit noisy though. Our window was facing an inner yard that had a noisy ventilator running all night. So we had to sleep with the windows closed. Since we had one family room all 5 of us, the room became quite hot with bad air.
