Ratings based on 970 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
👍
Comment from Hotel Management
10 Jun 2024 by Best Western Plus Hollywood/Aventura, Hotel Management
Thank you for your kind feedback and your review - we're THRILLED you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!
by A verified traveler
Posted 4 Jun 2024
It was convenient
Comment from Hotel Management
5 Jun 2024 by Best Western Plus Hollywood/Aventura, Hotel Management
Thank you for your kind feedback and your review Venecia - we're THRILLED you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!
by A verified traveler
Posted 4 Jun 2024
👍
Comment from Hotel Management
5 Jun 2024 by Best Western Plus Hollywood/Aventura, Hotel Management
Thank you for your kind feedback and your review Emmanuel - we're THRILLED you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
27 May 2024 by Best Western Plus Hollywood/Aventura, Hotel Management
Thank you for your kind feedback and your review Susana - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!
by A verified traveler
Posted 23 May 2024
I would return for another stay and would recommend to anyone looking for a budget friendly stay.
Comment from Hotel Management
24 May 2024 by Best Western Plus Hollywood/Aventura, Hotel Management
Thank you for your kind feedback and your review Arun - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!
by A verified traveler
Posted 23 May 2024
Half of the staff was delightful, the other half we encountered were useless. I had bugs in my first room and it smelled dirty.
Comment from Hotel Management
23 May 2024 by Best Western Plus Hollywood/Aventura, Hotel Management
Hello Jessy - so sorry to see you appear to have experienced a problem during your one night stay but thank you for your delightful comments on our hard working staff! We've just shared your review with Juan, our General Manager - hope you had the opportunity to speak to him before your departure so he could have addressed it directly with you. Wishing you happiness and balance in 2024 and beyond.
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
23 May 2024 by Best Western Plus Hollywood/Aventura, Hotel Management
Thank you for your kind feedback and your review Jacqueline - we're thrilled you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
21 May 2024 by Best Western Plus Hollywood/Aventura, Hotel Management
Hello Jocelene - so sorry to see you appear to have experienced a problem with our recent stay! Thank you for your very detailed explanation of your issue so we could further investigate. We've just shared your review with Juan, our General Manager - hope you had the opportunity to speak to him before your departure so he could have addressed it directly with you. Stay healthy and wishing you all the best in 2024 and beyond.
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
10 Jun 2024 by Best Western Plus Hollywood/Aventura, Hotel Management
Thank you for your kind feedback and your review Elizabeth - we're THRILLED you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
10 Jun 2024 by Best Western Plus Hollywood/Aventura, Hotel Management
Thank you for your kind feedback and your review Jenny - we're THRILLED you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!
