Ratings based on 103 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
It was a very cute room. We had blinds open electronically.
No matter what we had to carry suitcases over stairs. The suite is on the top floor. Ironically it had a cool tub and sauna. Neither could we use because the room was so hot. There was no way to cool it down and made it very uncomfortable. Parking is a block away.
by A verified traveler
Posted 5 Jan 2024
Great stay and service
Comment from Hotel Management
10 Jan 2024 by Rezeption , Hotel Management
Thank you for your feedback! we are glad you enjoyed your stay! Best regards your Team of Hotel Goldener Engl
by A verified traveler
Posted 18 Dec 2023
Great location at the edge of the pedestrian-only old town area. It's important to call the front desk before you arrive. It's a bit odd that it isn't staffed at least during normal check-in hours. Many, if not all rooms are in a building adjacent to the main one and its entrance is easy to miss the first time. There is a hotel parking space for luggage (un)loading, but this, too, is easy to miss. Breakfast was very good, with coffee specialties and eggs cooked to order. Not a buffet, but served at your table.
by A verified traveler
Posted 10 Dec 2023
by A verified traveler
Posted 25 Aug 2023
This is not a 4 star property. Not sure if it’s even a 2star. Misleading. Horrible amenities
by A verified traveler from Kronach
Posted 3 Jun 2023
Wonderful hotel, elegant, comfortable and located in a nice area. Loved their restaurants. Service was superb.
by A verified traveler
Posted 8 Mar 2020 on Hotels
by A verified traveler
Clean, comfortable and convenient.
Posted 13 Jun 2019 on HotelsFor an ancient building, this is an excellent hotel. There are some modern improvements but basically you always feel like you are staying in an historic building. I enjoyed exploring every corner and floor. The manager, Eloise, is a wonderful, jovial soul. He is prompt in responding in every request and cooks up a great breakfast. The room was large and spotlessly clean. There were no luggage racks or roomy closets so we lived out of our suitcases on the floor. As for location, it is on the outskirts of Innsbruck, about 20 minutes by city bus to the historic district. Goldeneye Engl is close to everything in Hall in Tirol. The UNESCO world heritage site is right across the street. Great restaurants are behind the hotel and up the hill. We chose this hotel as a last minute addition to our trip through Europe. We are glad we did.
Comment from Hotel Management
22 Jun 2019 by Manager, Hotel Management
Thank you very much!
All the best for your.
Greetings
by A verified traveler
Posted 18 May 2019
Comment from Hotel Management
22 May 2019 by Manager, Hotel Management
Vielen Dank für Ihre Bewertung!
by A verified traveler
Old and cozy, but needs updating.
Posted 7 Feb 2019 on HotelsOld with a bit of charm, but this is not a good business hotel. It's also not a 4 star hotel. Very misleading. The rooms need a lot of work to live up to that level. Quite outdated.
Comment from Hotel Management
26 Feb 2019 by Receptionist, Hotel Management
Thank you for your feedback. This was very helpful! That is how we are able to improve.
We hope to welcome you another time again. Best regards Team of Hotel Goldener Engl
