Ratings based on 25 Verified Reviews
3.3 Room cleanliness
4.1 Service & staff
2.9 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Seattle, WA, USA
Posted 9 Feb 2019 on Travelocity
Staff was great. Kind of run down appearance in some common areas but overall great. Also great location and shuttle service
by A verified traveler
Ordinary Hotel. Not worth Recommending.
Posted 25 Jan 2018It is an ordinary property for its price. Reception is at one property and stay at another property. Bread spread was looking dirty.
Recommended
for Everyoneby A verified traveler from Lublana
素晴らしいホテル
Posted 15 Jan 2018
Pros: １．ホテルのエリア
２．ホテルのスタッフ
３．ルームの準備
４．ホテルのレストラン
Cons: 私はヨローッパ人ので、私にとってバスルームはちょっと狭いです。シャワーのホースを少し高くてしてください。
Location: ホテルのあたりによく散歩したり、ショッピングしたりしました。そして、最も近い公園で時間をかかりました。
素晴らしいホテルです。便利な場所には、駅からだけでなく、自由時間を過ごすことができるエリアにあります。明らかに、建物は新しいものではありませんが、不快な気持ちを引き起こすものではありません。ホテルのルームは清潔で快適で居心地が良く、特にバスルームを配するのが好きです。バスルームは少し狭いくて、とてもきれいです。スタッフはとてもフレンドリーで丁寧です。何か問題がある場合、スタッフはいつでも援助を提供する準備ができています。食事はおいしいです。朝食時の食べ物の選択はとても豊富で心のこもったものです。朝食後、数時間は食べたくないです。私は出張でこの都市に来て、今からこのホテルのように高価なホテルでさえも価格と品質を組み合わせることができないため、常にこのホテルにのみ滞在します。私はいつも友人にそのホテルを勧めます。
by Brian
You get what you pay for.
Posted 10 Mar 2017 on HotelsThe hotel is what it is...a cheap place to crash. No frills and the rooms were very small. I booked here b/c it was a cheap option my first night compared to other hotels and it was a weekend so prices were up a bit. I stayed in the rooms across the street behind the other building which was kinda eerie. The rooms are small but again, it is what it is. If there were two staying in the room with gear, forget it there would not have been room. That said I would recommend it although it's a bit of a hike to HappoOne from the hotel. There is a shuttle but I never figured out how to get the shuttle back.
Recommended
for Everyoneby A verified traveler
O.k. value for the money
Posted 27 Feb 2017 on OrbitzBathroom as small as on the plane, but it had bathtub, sink, shower head, and toilet. I am 5'9" and when on the toilet my knees were touching the wall. Also heat was pretty weak, if my hands were above blanket, they were very cold, had to tuck everything under the blanket on this small and hard twin mattress.
by Christopher
Posted 15 Feb 2017 on Hotels
Freindly staff very helpful
by Chi Hang
Posted 1 Mar 2016 on Hotels
by A verified traveler
A fine example of what Hakuba has to offer...
Posted 1 Mar 2016 on HotelsInteresting hotel in Hakuba. Pretty sure it was used during the olympics as athlete accomodations. Nothing too exceptional about the place, reasonably clean, but tiny, even by Japanese standards. Barely fit two skinny adults with luggage into the room. A little out of the way and off the main set of accoms and food (pro or con), but the hotel staff were beyond helpful when it came to providing free shuttles to restaurants, train stations, ski lifts, etc.
by Jacquelyn from Victoria, Australia
Not a bad little place
Posted 23 Feb 2016 on HotelsSo when my partner and I got to Hakuba we spent 1 x night at the 'wind jacket lodge' which was full of backpackers and not our scene so we cancelled that and booked this place. We were not disappointed. It is run as part of hotel keyakinoki or similar and this is where you check in. The red sun rooms are across the road to the back of the recording studio building. For a little over $100AUD per night you get a private room with a little kitchenette and bathroom. The building is quite old and the pipes smell a little but it was quite a decent place to stay I thought. About 2kms from the heart of the Hakuba snow fields which was a nice change from the hussell and bustle. The staff are brilliant and speak enough English to understand and will practically drive you to where ever you need to go. The onsen at the hotel keyakinoki is free and it is quite large and barely anyone used it everytime I went in there which is good if you don't like the whole nudity aspect. There are pool tables and table tennis at the reception. There is a drying room for all your snow gear and you csn rent it also. Breakfast is quite basic and only runs from 7:30 - 8:30am which was a little harsh I thought. But to be honest from our 1 x cruddy night at the wind jacket I really could not fault this place, it was great for the price and location. Made my stay at Hakuba a pleasurable one abd would definately stay again!
by Emilie from france
Posted 15 Feb 2016 on Hotels
Very nice staff. Hotel is a bit far from Happo resort (20min walk). There were plenty of shuttle buses during the day, but nothing after 5pm. The hotel onsen was great too!
