Yamagaso (Hakone) Hotel Review

Ratings based on 119 Verified Reviews

4.5 out of 5

89% of guests recommend

4.4 Room cleanliness

4.6 Service & staff

4.3 Room comfort

4.3 Hotel condition

Expedia Verified Reviews

5 out of 5

by A verified traveler

Posted 8 Apr 2024

Absolutely superb. Food and service was so good!

5 out of 5

by A verified traveler

Posted 30 Jul 2023

My experience at Yamagaso was amazing. The service was beyond exceptional, the staff pay attention to every single small and big detail. My family felt they staff really cared for each of us (my teenage boys had so my gratitude for how they showed us around the onsen and explained the traditions). If you are looking to experience a traditional onsen, Yamagaso wil give you that. The property is beautiful, I felt the pictures cannot capture the beauty until you see it for yourself. We were able to use all the baths (actually had them to ourselves most of the time!). The food was amazing. They served traditional set course meals and it was very large portions, you will not be hungry for days afterwards! We are willing to try all foods , so we appreciated eating traditional dishes that are very different. The property is easily accessible from Yumoto station, they staff helped give us directions to take one bus and inform the bus driver where to stop. They had a shuttle service for departing the onsen back to the train station. Overall Yamagaso was an experience of a lifetime and probably the best thing our family experienced in Japan…of all vacations we have ever done. If I could rate this place 100 out of 10 I would! Thank you to the staff for making this so special and making a dream come true!

5 out of 5

by A verified traveler

This traveler left a rating score only Posted 27 Jun 2023 on Hotels

5 out of 5

by A verified traveler

This traveler left a rating score only Posted 15 Apr 2023 on Hotels

5 out of 5

by A verified traveler

Posted 5 Apr 2023

This place blew us away! We stayed in the Yamagaso annex in the Chouji room. The area was great, a nice walk or bus ride from the station. Then the room, we were very impressed! Traditional style with the tatami mats. We had the half board which included breakfast and dinner. The amount and variety of food was spectacular! The staff were super friendly too, everyone we met was great! We used the private bath, public bath and the outdoor bath at night which were all very nice and relaxing. I'm not sure how this place could be any better for a relaxing few days in Hakone, would definitely come back every time!

5 out of 5