Ratings based on 468 Verified Reviews

4.3 out of 5
81% of guests recommend
4.1 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 Apr 2024
We stayed at this ryokan for 2 days, and we really like it, especial the onsen and the lady was introduce us to the room, and service us the dinner and breakfast, I forgot to ask her name, we like her so much, we hope she have a good health and happy in her life and her job, we will come back to visit her later. The ryokan is old but quite nice, and clean. It is close to the train station, and close to the shopping street. We was enjoy there for the last 2 days in Japan. The food is good, first time in my life have a lot of sashimi like that time, I will keep it in my memory. I hope I can come back to there soon.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Apr 2024
5 out of 5
by A verified traveler

Posted 3 Apr 2024
The kaiseki dinner and breakfast were the stars of the show. The authentic traditional Japanese inn (ryokan) was very evident in the room and the building's ageless architecture. Although it shows its age, it does so in authenticity, you cannot manufacture the feel and timelessness of Japanese culture. The essence of it is mainly the service, efficient, respectful and loving. Our hostess took care to make us comfortable , well fed, and well informed. With her broken english, she conveyed warmth and excitement as she must have with the many many guests that have come through this classic ryokan. Highly recommended if you're looking for a real ryokan experience in Hakone.
5 out of 5
by A verified traveler

Posted 30 Mar 2024
Excellent services and amazing private onsen experience!
5 out of 5
by A verified traveler

Posted 13 Mar 2024
The seasonal food is very good (and quite a lot!) The property has this great rustic feel that I really enjoyed.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Mar 2024
5 out of 5
by A verified traveler

Posted 24 Feb 2024
Our first stay at a traditional Ryokan and it was wonderful, a complete wind down from our 3 days in Tokyo! The private onsen which we reserved at check in was wonderful! And then we had the Kaiseki dinner and breakfast in our room which was a wonderful experience! Staff were all so friendly and accommodating when we left our back before departing for some more site seeing after check out! Highly recommend this ryokan if you are heading to Hakone!
5 out of 5
by A verified traveler

Posted 9 Feb 2024
The staff were very accommodating and friendly. The location was easily accessible from the station, and there were several bus stops nearby to explore the surrounding area.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Feb 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jan 2024 on Hotels