Ratings based on 41 Verified Reviews
3.4 Room cleanliness
3.9 Service & staff
4.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2023
It started strangely as we arrived to the building and rang the doorbell and called out. Nobody answered, though we could hear voices. Then someone finally came we saw that they were sitting about 3 feet away as we knocked and rang the bell.
We selected these accommodations because many others were booked, and this was one of the only listed with a restaurant. As we checked in we were informed you have
by A verified traveler
Posted 14 Nov 2023
The place could use a little update and cleaning but the food and services make up on what it’s lacking. The room we selected was large and it’s nice to have a large bathtub. The entrance is a little steep and if taking public transportation like us the walk into the property is uphill (dark at night with little lightning in the area)
by A verified traveler
Fabulous!
Posted 13 Jul 2021 on HotelsGreat! The check-in process was very quick, and greeted by a nice and professional receptionist. He explained everything to us in English and walked us to our room. We had a nice view of the mountains. Our beds were very big and comfortable. The room is small but we did not need all of the unnecessary space. Our private in-room hot spring tub was perfect for our needs. The included dinner with our room was tasty, fresh, and nicely prepared. We love our waiters. They explained the meal and helped us throughout our meal. The service, smiles, professionalism are one of the best. We had breakfast at the hotel restaurant as well. The breakfast was fresh, huge, and tasty. Our breakfast waiter was nice and friendly. Thank you for a great stay. We will come back again.
by A verified traveler from Kawaguchishi
Posted 22 May 2024
食事がもう少し豪華な方が良いと思います。
by A verified traveler
Posted 23 Mar 2024
the traffic not good
by A verified traveler
Posted 29 Feb 2024 on Hotels
by A verified traveler
Posted 17 Feb 2024 on Hotels
by A verified traveler
Posted 6 Jan 2024 on Hotels
by A verified traveler
Posted 18 Dec 2023
by A verified traveler
Posted 12 Nov 2023 on Hotels
