Ratings based on 361 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Apr 2024
by A verified traveler
Posted 2 Apr 2024
Well situated to see Mt Fuji! Great food, spa and rooms were comfortable
by A verified traveler from Toronto
Posted 21 Mar 2024
Excellent location and quite nice area. Very enjoyable stay. Rooms a bit outdated which was not a big deal to me.
by A verified traveler
Posted 11 Jan 2024
Loved the Japanese style room. Breakfast and dinner buffet had a lot of dishes to offer. Loved that the ubako station is a short quick walk away. Very convenient for riding the tram either up to the volcanic area and then on to other sites or down to the ship and bus.
by A verified traveler
Posted 10 Jan 2024
It was an amazing stay! It is tough to get to from Tokyo but they have a 3 day pass that lets you on all the buses,trains,sky lifts and boats that it is seriously worth it. The buffet here is a 10/10 and the robes are amazing. The onset is clean and friendly overall a great atmosphere.
by A verified traveler
Posted 20 Dec 2023
by A verified traveler
Posted 20 Dec 2023
by A verified traveler
Posted 19 Dec 2023
It was my first onsen experience and it was nice, warm and relaxing. But I do not have other onsen places to compare to. It was a very foggy day and I cannot see the beautiful scenery outside. The buffet dinner and breakfast have a lot of variety of food and very good overall.
by A verified traveler
Posted 12 Dec 2023
The view of Mt Fuji was stunning. The staff were friendly and helpful. A variety of food at both the breakfast and dinner buffets. The onsen was relaxing.
by A verified traveler
Posted 6 Dec 2023
