Ratings based on 138 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Staff is nice and kind
by A verified traveler
Posted 20 Apr 2024
Beautiful property with kind staff. We got to see cherry blossoms and the sunrise from mountains from our room & onsen bathtub! Amazing experience
by A verified traveler
Posted 5 Apr 2024
This was our first stay at a traditional Ryokan. It was a great experience and the staff was very helpful. The food was good, but is very traditional so you should expect that going in. We had a lovely stay.
by A verified traveler
Posted 5 Apr 2024
This place is a great spot for when you’re looking to relax. The staff was hospitable and even drove us from the station to the hotel. We had our luggage’s delivered and they were already in our room. The room itself was very nice and spacious and the meals were absolutely delicious.
by A verified traveler
Posted 30 Mar 2024
It was a wonderful experience and extremely beautiful, well kept and thoughtful staff. I would highly recommend.
by A verified traveler
Posted 30 Mar 2024
This Ryoukan was a top tier resort with private baths. Our room was luxurious and the whole experience was very relaxing and top notch. We enjoyed the comfortable beds as well as the grounds, the drinks, and the two meals. Also the outfits were fabulous. I would definitely recommend this to anyone traveling to Hakone
by A verified traveler
Posted 22 Mar 2024
Great people, awesome dinner and enjoyable views
by A verified traveler
Very accommodating
Posted 4 Mar 2024 on HotelsGreat stay I told them I didn’t like seafood. I tried all the seafood they gave me, the last dish with rice was supposed to have fish but the chef was very kind and gave me beef.
by A verified traveler
Posted 24 Jan 2024
I can easily rate this experience 10/10 and it was worth every penny. From head to toe, the service was impeccable and worthy of praise. The staff was able to communicate in English so this was a great help.
First off, ryokan is situated about 5-10 minutes drive away from one of the local stops in Hakone, which also included a vehicle transfer from the station.
Upon reaching the ryokan, we were greeted with an immaculate view of the surrounding mountains. They had some of the best beer on tap, I believe it was the Shiro Honoka Beer by Sapporo.
Cleanliness was very good, and the food was exceptional as it had some of the freshest ingredients that I had tasted. The highlight was the private onsen in the bathroom, which included a view of the mountain as well.
by A verified traveler
Posted 8 Jan 2024
Staff was very patient with us and very accommodating. The menu was set and had some of the best quality food I’ve had in Japan. My only issue was that the onsen in our room was starting to show its age but was easy to ignore once you felt the water. It was a very good experience overall.
