Ratings based on 381 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Mar 2020
Such a nice place to relax and take a moment to enjoy where you are. Food was amazing and staff made you feel at home. Was one of my favourite places to stay. Bed was a little too hard for my partner but good for me. You wear your traditional Japanese pajamas throughout the hotel which added to feeling relaxed. I would recommend private onsen, I used it so much and so glad we opted for it.
by A verified traveler
Posted 14 Feb 2020
by A verified traveler
Posted 16 Jan 2020
by A verified traveler from Auckland
Posted 9 Jan 2020
This property was the most expensive on our trip and we looked forward to it the most.
Unfrotunelty it was a terrible disappointment.
To start with the rooms are average and dated.
But the major disastor was the dinner which was unedible.
after telling them no sea food, im allergic. I was still served sea food, resulting in arguements each night. This in turn resulted in me being sick for the rest of the holiday.
If you dont eat seafood be prepered.
The only redeeming feature was the bath. Still however this was worth the drive but not the cost.
by A verified traveler
Posted 7 Jan 2020 on Hotels
This hotel for the price you charge/they charge is unacceptable - not worth it.
by A verified traveler
Posted 4 Jan 2020
It is a great plave to stay. The room was spacious and clean. And the view during fall was amazing. Definately should reserve the room that has your own private onsen bath it is worth it.
by A verified traveler
Posted 15 Dec 2019 on Hotels
by A verified traveler
Posted 12 Dec 2019 on Hotels
Service way beyond expectations. Clean environment and great food.
by A verified traveler
Posted 9 Dec 2019 on Hotels
Hotel was close to a bus stop which made it easy to get back and forth from the main town as well as the train station. Hotel was a bit dated but clean and well maintained, specially the private onsens. The meal was great and the restaurant was organized as small private rooms which were very relaxing, specially using the provided Japanese robes. We were not able to stay for breakfast so can't speak to that.
by A verified traveler
Posted 3 Dec 2019
Room is very nice and wonderful view. Bus station is at the front of hotel. Very convenient.
