Ratings based on 253 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Garden Grove
Posted 18 Apr 2024
We stayed here with our rental car to explore and see Fuji. We could walk to a lot of cool restaurants. Drinks in the hotel bar were nice with the view of the hotel grounds and mountains.
by A verified traveler
Posted 12 Apr 2024
Beautiful gardens
by A verified traveler
Posted 28 Mar 2024
I stayed in a room at the first floor of the main building. There was a musty smell that hits you when you open the door. It does get mitigated if you open the window but will return if you close the window. Also the room presented a very tired look and needs updating. The common area including the French restaurant looked good though. I can't recommend this hotel because of the room conditions
by A verified traveler
Posted 27 Mar 2024
by A verified traveler
Posted 28 Dec 2023
Loved our short stay at the Highland Hotel. Very friendly and helpful staff, and very well maintained property with excellent onsen. Will be back in the future.
by A verified traveler
Posted 22 Nov 2023
Quiet area. How i wish there was a shuttle for transportation. Communicating with some of the staff was a little bit challenging but everybody was very friendly and accomodating.
by A verified traveler
Posted 23 Oct 2023 on Hotels
by A verified traveler from Singapore
Posted 16 Oct 2023
Quiet relaxing place with onsen.
by A verified traveler
Posted 10 Sep 2023
by A verified traveler
Posted 14 Jun 2023 on Hotels
