Ratings based on 106 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2022 on Hotels
by A verified traveler
Posted 9 Feb 2021
Really nice place to stay for Japanese food and onsen. I will go back for sure!
by A verified traveler
Posted 15 Jun 2020
Hot springs are nice and very relaxing. The only inconvenience is that they don´t have service restaurant without previous reservation, and that was not clarified at reservation time, so, I couln´t buy dinner inside the hotel
by A verified traveler
Nice place
Posted 15 Mar 2020 on HotelsImpressed with the staff and service. Nice touch with the welcome drink at check in. We had not ordered dinner and they happily drove us to a local eatery and picked us up when we were done. Breakfast was great. The room was average, but clean. The onsen nice! Great for place for couples. Will return.
by A verified traveler
Recommended
Posted 7 Jan 2020 on HotelsThis place was amazing! The room was very comfortable and the service was really good. I’d love to stay here again when I come back to Hakone. It was not the easiest place to find though (with the bus) but it was ok considering what we got at the hotel.
by A verified traveler
Posted 30 Dec 2019
We spent 2 nights here while on honeymoon. Nothing to fault with the place. Cleanliness was off the charts and so was service. We would love to come back again. Thank you!
by A verified traveler
Japanese Paradise
Posted 28 Dec 2019 on HotelsHotel Fuga is Japanese paradise. The people working at the hotel are the ultimate when it comes to hospitality and service. Check in was very nice when we were seated to a complimentary beverage and cake because it was Christmas. The facility was beautiful and tastefully furnished. Our room included breakfast In the dining area. Each dish was artfully arranged and delicious. Upon leaving we were driven by the shuttle to our bus stop for Togendai.
This was my second stay here. It would be my only choice visiting Hakone.
by A verified traveler
Posted 14 Dec 2019 on Hotels
by A verified traveler
Posted 22 Nov 2019
by A verified traveler
A gem in Hakone
Posted 21 Nov 2019 on HotelsThis was a real treat-- I was fortunate to get a great deal on one of the few remaining rooms, and I was amazed at how luxurious the hotel and grounds were. From the complimentary glass of wine at check in, to the beautiful foliage view from my room, to the wonderful onsen baths, to the delicious breakfast-- everything was top of the line.
