Hakone Airu Reviews

Thank you for staying at our ryokan.Our ryokan is located on a hill about 15 minutes walk from Hakone Yumoto Station.It would also be convenient as a base for Hakone sightseeing.Our ryokan has many foreign staff.Please understand in advance that there are almost no Japanese staff.It strives to study Japanese hospitality and convey it to foreign tourists, including trainees.Please understand that there are some shortcomings.Both dinner and breakfast are served in a private room.Dinner is a Japanese kaiseki course. Kaiseki is a traditional Japanese meal served as a hospitality meal at a drinking party.It's more like a snack that you can enjoy visually, and it's not a dish that focuses on volume.If you are concerned about the amount of food, we recommend adding additional dishes as an option.We also sell beef steak and beef shabu-shabu.All 15 rooms at our ryokan have private hot springs.This will be the greatest reward for guests.We will try our best to satisfy as many foreign tourists as possible.Please come to Hakone again.thank you.

Thank you very much for staying at our hotel. As you said, our private hot springs are very popular. It is also our greatest strength. And our services are also very popular these days. Our ryokan has many foreign staff who can speak English and Japanese. I am studying hard so that I can provide Japanese hospitality and services to foreign tourists. Your reviews will motivate them and increase their confidence. We strive to provide better and more personalized service to each customer. All of our employees will do their best to ensure that everyone can enjoy their meals, including the presentation of the food. If you have any food allergies, please let us know in advance. We generally cannot respond to calls on the same day. note that. Our hotel is located in the center of Hakone. It is also convenient as a base for sightseeing. Hakone can be accessed by Romance Car from Shinjuku Station. There is also a Shinkansen from Odawara Station to Kyoto Station. It will also be easier to move around. Check-in is from 3 PM and check-out is at 10 AM. Please note that we will be operating with a small number of people. As you said, there is a steep slope from Hakone Yumoto Station to the hotel. There is also a public shuttle bus from the station to the hotel. We recommend that tourists with a lot of luggage take a bus or taxi.This has been announced in advance. That's because we've seen time and time again the challenges our guests face when visiting hotels. Believe please.Dinner time is 6pm or 6:30pm. We operate in a way that allows us to serve our food in the best possible condition. Therefore, we ask that you be sure to check in by 6:30. Bedding, yukata, towels, etc. are cleaned every day and replaced with new ones. If you are concerned about the smell, please let us know at that time. we will replace them.Hakone has a lot to enjoy in each season. There are also many attractive sightseeing spots. Please come to Hakone again. thank you very much.

Thank you for staying at our ryokan. Our ryokan is located in the center of Hakone Yumoto. Approximately 15 minutes walk from Hakone Yumoto Station It is also convenient for sightseeing to Lake Ashi and Gora. Our ryokan also serves dinner and breakfast in a private dining room. It will give you a private and special time. A Japanese Kaiseki meal is served for dinner. Kaiseki is a traditional Japanese meal that uses a lot of seafood. In addition to standard Kaiseki, we also sell beef shabu-shabu, beef steak, and sushi plans, so please consider them.Coffee is also available in the room. Our facility is operated as an inn, not a hotel. In addition to coffee, we also provide local green tea and roasted tea in the room to provide you with the good culture of Japan. If you would like freshly brewed coffee, please use the morning service fee. We are looking for a special space that combines a Balinese-style resort and a Japanese-style inn. Please refrain from using this hotel if you are looking for a complete Japanese-style ryokan atmosphere and service from a Japanese person. We are particular about meal times, check-in and check-out times, etc. This is because we operate as a Japanese inn. This is because Japanese people are very strict and particular about time. We believe that by following these rules, we will be able to provide the best possible service. Please understand that.We will continue to make efforts to please foreign tourists. Please come to Hakone again. thank you.

Standard check-out is 10am.Checkout time varies depending on plan.Your booked plan only includes dinner.It clearly states in the plan name that the check-out time is 9am.Please check and make a reservation. thank you.

Thank you very much for using Hakone Airu. We are glad to hear that you were satisfied with the food and hot springs. Our hotel operates as a Balinese-style hot spring resort inn, and we strive to differentiate ourselves from traditional Japanese-style inns. Our concept is to make you feel like you are traveling to an overseas resort with the atmosphere inside the hotel and our employees. If you would like the atmosphere of a Japanese-style inn or the hospitality of Japanese staff, please refrain from using our hotel. The hot springs are constantly flowing fresh hot spring water from our 5 in-house hot springs. All 15 guest rooms are equipped with private open-air baths, so you can enjoy the hot springs anytime and as many times as you like. Additionally, since we are located on a hill in Hakone Yumoto, the view from the terrace creates a relaxing synergistic effect. Dinner and breakfast are served in a private dining room. We hope you can enjoy this place as well without worrying about other customers. Original mattresses are used for bedding. Made of hard material with a thickness of 15 cm, you can sleep with a feeling similar to that of a bed. In order to reduce the hardness of the tatami mats, we have asked the bedding manufacturers to go beyond their limits and create them at this thickness. We also have an original set of amenities available. This item is also sold at shops and has been well received by female customers. We will continue to strengthen our differentiation from other companies and pursue the hospitality that is unique to Hakone Airu. looking forward to your next visit. Thank you very much.

Thank you very much for staying at our hotel. As you said, our private hot springs are very popular. It is also our greatest strength. And our services are also very popular these days. Our inn has many foreign staff who can speak English and Japanese. I am studying hard so that I can provide Japanese hospitality and services to foreign tourists. Your reviews will motivate them and increase their confidence. We strive to provide better and more personalized service to each customer. All of our employees will do their best to ensure that everyone can enjoy their meals, including the presentation of the food. If you have any food allergies, please let us know in advance. We generally cannot respond to calls on the same day. note that. Our hotel is located in the center of Hakone. It is also convenient as a base for sightseeing. Hakone can be accessed by Romance Car from Shinjuku Station. There is also a Shinkansen from Odawara Station to Kyoto Station. It will also be easier to move around. Check-in is from 3 PM and check-out is at 10 AM. Please note that we will be operating with a small number of people. As you said, there is a steep slope from Hakone Yumoto Station to the hotel. There is also a public shuttle bus from the station to the hotel. We recommend that tourists with a lot of luggage take a bus or taxi.This has been announced in advance. That's because we've seen time and time again the challenges our guests face when visiting hotels. Believe please. Hakone has a lot to enjoy in each season. There are also many attractive sightseeing spots. Please come to Hakone again. thank you very much.

Thank you for staying at our ryokan. We are also happy that you were satisfied. Our ryokan is located in the center of Hakone Yumoto. Approximately 15 minutes walk from Hakone Yumoto Station It is also convenient for sightseeing to Lake Ashi and Gora. Our ryokan also serves dinner and breakfast in a private dining room. It will give you a private and special time. A Japanese Kaiseki meal is served for dinner. Kaiseki is a traditional Japanese meal that uses a lot of seafood. In addition to standard Kaiseki, we also sell beef shabu-shabu, beef steak, and sushi plans, so please consider them. For breakfast, you can choose Japanese or Western food. We are looking for a special space that combines a Balinese-style resort and a Japanese-style ryokan. Please refrain from using this hotel if you are looking for a complete Japanese-style ryokan atmosphere and service from a Japanese person. Our chef cannot prepare vegan meals. We have declined that request in advance and asked you to cancel. We try to make vegetarian dishes as much as possible, but we don't know if they will satisfy vegans. Please understand them before making a reservation.We will continue to make efforts to please foreign tourists. Please come to Hakone again. thank you.

Thank you very much for staying at Hakone Airu this time. We are very happy to receive your high evaluation. We offer relaxation in a place away from the crowds of city. Our inn is located on a hill about 15 minutes walk from Hakone Yumoto Station. I think it would be difficult for foreign tourists with a lot of luggage to come walking. We recommend arriving by bus or taxi in advance. However, as you said, there are very few taxis now. This is a problem common to all tourist destinations in Japan. In that case, it would be a good idea to send your luggage from Hakone Yumoto Station to the hotel and walk there. And the view from the top of the hill is exceptional. It will soothe the fatigue of your journey. For dinner, we offer Japanese Kaiseki. Japanese kaiseki is a traditional dish that uses plenty of seafood. I understand that it is not acceptable to foreign tourists. However, what you should definitely try is the kaiseki cuisine. We also sell plans such as beef shabu kaiseki and sushi restaurant seating. The concept of our inn is Balinese style. Most of our employees are foreigners, and we also focus on hospitality. Your reviews will also motivate them. Our hotel's greatest strength is the private open-air bath in every room. You can enjoy a panoramic view of the Hakone Mountain Range, and the synergistic effect of the hot springs will help you relax your body and mind. Enjoy the hot springs to your heart's content. The guest rooms are approximately 20 square meters (11 tatami Japanese-style rooms), and are equipped with a terrace and an open-air bath. Japanese-style rooms come with futon bedding. Please note that all rooms have the same structure and are basically for 2 to 3 people. We also have many original amenities available. In addition to shampoo, treatments, and body soap, we also offer scrubs and emulsion. Please note that these are included in the price. We will continue to strengthen our differentiation from other companies as a hot spring inn in Bali and strive to provide hospitality. We look forward to your next visit.

Thank you very much for staying at our hotel. As you said, our private hot springs are very popular. It is also our greatest strength. And our services are also very popular these days. Our inn has many foreign staff who can speak English and Japanese. I am studying hard so that I can provide Japanese hospitality and services to foreign tourists. Your reviews will motivate them and increase their confidence. We strive to provide better and more personalized service to each customer. All of our employees will do their best to ensure that everyone can enjoy their meals, including the presentation of the food. If you have any food allergies, please let us know in advance. We generally cannot respond to calls on the same day. note that. Our hotel is located in the center of Hakone. It is also convenient as a base for sightseeing. Hakone can be accessed by Romance Car from Shinjuku Station. There is also a Shinkansen from Odawara Station to Kyoto Station. It will also be easier to move around. Check-in is from 3 PM and check-out is at 10 AM. Please note that we will be operating with a small number of people. As you said, there is a steep slope from Hakone Yumoto Station to the hotel. There is also a public shuttle bus from the station to the hotel. We recommend that tourists with a lot of luggage take a bus or taxi.This has been announced in advance. That's because we've seen time and time again the challenges our guests face when visiting hotels. Believe please. Hakone has a lot to enjoy in each season. There are also many attractive sightseeing spots. Please come to Hakone again. thank you very much.