Ratings based on 202 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Apr 2024
This ryokan was beautiful and very comfortable to stay in!
Utilized the onsen baths everyday and their dinners were beyond excellent 👌
by A verified traveler
Posted 29 Mar 2024
The entire place was a vibe by itself. Enjoyed my stay, a pity that I was only there for a night! The onsen (both public and private) were fantastic. Rooms were clean.
by A verified traveler
Posted 29 Feb 2024
This has got to be the worse maintained property I have seen in Japan so far. Other said the hotel is old. I have seen old hotel but in much better shape.
We were assigned the building further away. Hallway walls shows wear and partially patched up. Inside the room you can see air eommo dust and very heavy limestone formed on the shower glass door as if they've never cleaned it. Dust also obvious in the mens changing room where you dry your hair. There were 6 spots for the hairdryer but only 3 stools. Not recommend for the price I paid. Only positive point is the location, being the closest to Gora Station. that's all
by A verified traveler from Wrentham
Posted 12 Nov 2023
We had an amazing one night stay. Our room is a traditional tatami with a modern twist for bed and washing facilities - wonderful. The hotpot dinner was great, with many appetizers and sushi's. And the breakfast was no second to the dinner the night before. I hardly eat any breakfast usually, but in that morning I felt I had a lunch and a dinner. We didn't go to the public hot pools, nor the private ones which were always occupied. So instead we had our soaking in our balcony where we fill the soaking bath with hot spring water. The hotel is less than 2 minutes walking distance from the Gora train station and the cable car which took us to Hakone and back. The park and museum just a short walk up the hill were wonderful.
by A verified traveler
Posted 14 Oct 2023
Everything is well organised, serves delicious kaiseiki meal, location is good, few minutes walk from Gora station
by A verified traveler
Posted 17 Sep 2023
by A verified traveler
Posted 5 Jul 2023 on Hotels
by A verified traveler
Posted 23 Apr 2023 on Orbitz
Good location
by A verified traveler
Posted 21 Apr 2023 on Hotels
by A verified traveler
Posted 19 Apr 2023 on Hotels
