Ratings based on 99 Verified Reviews
4.7 Room cleanliness
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Mar 2024
Traveled with my family, would have rate it higher if not for the miscommunication. We requested for a late check out the night before and was given up to 12noon to check out. The next day they woke up my daughter at 10am and told her she had to check out. I rushed back from a nearby restaurant to talk to the front desk only to be told that I have 10mins otherwise I will be charged.
Comment from Hotel Management
31 Mar 2024 by FAV HOTEL HAKODATE, Hotel Management
Thank you for choosing FAVHOTEL Hakodate on this occasion.We sincerely apologize for the misunderstanding regarding the request for a late check-out.For our hotel, a late check-out until 12:00 will incur an additional charge of 5,000 yen.We regret that this information was not provided in advance.We will work as a team to ensure that such situations do not occur in the future. Your feedback is highly valuable to us, and we appreciate your understanding. Thank you for choosing FAVHOTEL Hakodate.
by A verified traveler
Right across the street from morning market
Posted 28 Jan 2024 on HotelsWe are traveling with our 2 teenagers, the room is very spacious for all four of us (especially we get our own queen sized beds) and it's in a great location. Very friendly and helpful staff, highly recommended.
Comment from Hotel Management
10 Feb 2024 by FAV HOTEL HAKODATE スタッフ, Hotel Management
Thank you for choosing to stay at Fav Hotel Hakodate and taking the time to share your experience. We are delighted to hear that you found our spacious rooms and convenient location to be suitable for your family. Our team takes pride in providing friendly and helpful service to all our guests. We appreciate your recommendation and hope to welcome you back soon.
by A verified traveler
Posted 24 Jan 2024 on Hotels
by A verified traveler
Posted 2 Jan 2024 on Hotels
Great family hotel in a great spot. Close to markets and train station - made getting around really easy.
Comment from Hotel Management
10 Feb 2024 by FAV HOTEL HAKODATE スタッフ, Hotel Management
Thank you for choosing to stay at Fav Hotel Hakodate and for taking the time to share your feedback. We are delighted to hear that you found our hotel to be a great family-friendly option in a convenient location near markets and the train station. We appreciate your kind words and hope to welcome you back in the future.
by A verified traveler
Posted 19 Dec 2023
Near to Hakodate station and walking distance to Red brick warehouse. Room is big and clean. Very come and stay again.
Comment from Hotel Management
19 Dec 2023 by FAV HOTEL HAKODATE スタッフ, Hotel Management
Thank you very much for staying at our hotel. Thank you for taking the time to give us your feedback. We are very happy to hear that you had a pleasant stay with us. We hope you will visit us again when you come to Hakodate. We look forward to welcoming you again!
by A verified traveler
Posted 17 Dec 2023
Comment from Hotel Management
19 Dec 2023 by FAV HOTEL HAKODATE スタッフ, Hotel Management
Thank you very much for staying at our hotel. We are very pleased to receive your high evaluation of our hotel. We hope you will continue to patronize our hotel as we strive to satisfy our guests in the future. We look forward to welcoming you again!
by A verified traveler
Posted 12 Dec 2023 on Hotels
Comment from Hotel Management
16 Dec 2023 by FAV HOTEL HAKODATE スタッフ, Hotel Management
Thank you very much for staying at our hotel. We are very pleased to receive your highly positive review. We hope you will continue to patronize our hotel as we aim to satisfy all of our guests in the future. We look forward to welcoming you again.
by A verified traveler
Posted 6 Dec 2023
Check in was a breeze and staff were polite and helpful in every way. Room was very clean and spacious enough for party of 2A 2C. Taxi service also avsilable at front desk. Will stay at Fav again if i visit Hakodate next time.
Comment from Hotel Management
16 Dec 2023 by FAV HOTEL HAKODATE スタッフ, Hotel Management
Thank you very much for staying at our hotel. Thank you for taking the time to give us your feedback. We are very happy to hear that you had a pleasant stay with us. We look forward to having you stay with us again when you visit Hakodate. We look forward to welcoming you again.
by A verified traveler
Excellent hotel and very good for big families
Posted 4 Dec 2023 on HotelsExcellent hotel with good location just outside the morning market. Very clean and comfortable with good size for big families
Comment from Hotel Management
5 Dec 2023 by Hotel guest support, Hotel Management
Thank you very much for choosing our hotel.Thank you also for your feedback.We are glad to hear that you had a pleasant stay with us.We will make every effort to make your stay with us as pleasant as possible.We look forward to welcoming you again.
by A verified traveler
Posted 1 Dec 2023
Nice
Comment from Hotel Management
1 Dec 2023 by Hotel guest support, Hotel Management
Thank you very much for choosing our hotel.We will continue to make every effort to satisfy our guests.We look forward to welcoming you again.
