Ratings based on 18 Verified Reviews

3.4 out of 5
75% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Improving the lift.

Posted 15 Sep 2019 on Hotels
Suggest that light and sound be installed to indicate lift has arrived. There are 4 lifts and it is not possible to see which lift has arrived as the 2 lifts at both ends are slightly slanted in its location.
3 out of 5
by A verified traveler

Posted 9 Jan 2019
Outdated hotel, cracks in wall and paint...hallways are dark. Room was dirty when we checked in and I asked for it to be cleaned...lady gave attitude when asked to mop the floor...this was once a nice hotel but now lacks up keeping and renovations.
5 out of 5
by A verified traveler

Very good hotel

Posted 4 Oct 2018 on Hotels
Good stay room very clean everything good hotel location very good
Comment from Hotel Management
10 Oct 2018 by chinatu, Hotel Management
Thank you very much for your support to our hotel. Welcome to visit again
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Family vacation stopover at Haikou

Posted 2 Apr 2018
Pros: Friendly and efficient staff service, good facilities, nearby to shopping and eateries.
Cons: One of our 3 check-in rooms was delayed by about 4 hours but they allowed us to check out by 3pm for the same room as a mean of compensation.
Location: In the city area, convenient transportation, many eateries, fruit stores and shopping malls.
It caters more to business clients but the overall stay was pleasant including Wifi access, Room cleanliness, facilities like Swimming pool, Restaurants with Cantonese cuisine, etc. Nearby the hotels are plenty of eateries, shopping malls, convenience shops, SPA, beauty and massage parlours, etc. Food and fruits are reasonably cheap and transport to Meilan International Airport is only about half to an hour away depending on traffic conditions costing about 70 yuan. Taxis around town is cheap, about 10 to 15 yuan to downtown dry food market at Eastern Gate.
Comment from Hotel Management
5 Apr 2018 by Christine, Hotel Management
亲爱哒,缘分是一件很美好的事情,是它让我们的努力能得到您称赞,您的满意就是我们前进的动力,往后我们会做好服务中的每一个细节,力求所有入住的亲们都能有个舒适舒心的入住体验,真诚的期待您的再次光临!
3 out of 5
by A verified traveler

Average

Posted 28 Nov 2017 on Hotels
typical mainland china hotel
Comment from Hotel Management
30 Nov 2017
Thank you for your support and recognition. Your satisfaction is the biggest encouragement to our staff, and sincerely look forward to your next visit.
4 out of 5
by Robert

Not bad

Posted 31 Jul 2017 on Hotels
The room had two shower heads the overhead type and the wall type with a hose. The overhead one leaked water everywhere into the rest of the bathroom. The wall type worked ok.
Comment from Hotel Management
9 Aug 2017
Dear, thank you for staying in Haikou Bao FA Hotel and make valuable suggestions, I am sorry not to bring you a satisfactory experience, about your feedback, we have been troubleshooting, in the future we will be on the room and other facilities to carry out regular maintenance, perfect every detail, look forward to your next visit, I wish you a happy life, everything wins meaning
4 out of 5
by Robert

Not bad

Posted 31 Jul 2017 on Hotels
Fridge didn't get that cold.
Comment from Hotel Management
9 Aug 2017
I'm sorry to let you not get a satisfactory check-in experience! Regarding the room refrigerator question, the hotel already in succession to carry on the replacement Oh, the hotel has been continuously optimizes and the consummation facility equipment, moreover the hotel also launches the machine service and the movie viewing activity. I believe you will have a brand-new check-in experience at the next check-in Oh, sincerely look forward to your next visit
3 out of 5
by Harry

nice business hotel

Posted 6 Apr 2017 on Hotels
This hotel.was great for being close to the hotel and food just outside the hotel.
Comment from Hotel Management
14 Apr 2017
Dear Guest Hello, thank you for choosing to stay in Haikou Bao Shengyi hotel, and thank you for your good comment to us, your satisfaction is the best news to us, We expect you to come again next time, wish you everything good.
2 out of 5
by Antony

Posted 4 Apr 2017 on Hotels
Bad location, hard to find parking, most parking used for KTV, hot water pressure not enough, nightmares with shower
Comment from Hotel Management
14 Apr 2017
Dear Guest Hello! Thank you for choosing to stay in Haikou Bao Shengyi hotel, I am sorry to have failed to bring you a satisfactory experience, thank you for your valuable advice, the hotel has 3 underground parking lots, 1 ground parking lot, this parking issue we had feedback to the hotel security department to strengthen vehicle parking guidance; As the hotel is located in the bustling area of the world trade in Haikou, peripheral night shops, bars, bathroom with insufficient water pressure, we had feedback to the hotel Department of Engineering as well, deeply apologise for any inconvenience occured, we will continue to improve the quality of our service and facilities, looking forward to your next time to have a better experience, thanks for your comment.
2 out of 5
by A verified traveler from HK

Cannot find my reservation

Posted 20 Mar 2017
location not bad, but not recommended i waited for more than an hour for the hotel staff to look for my book in the mean time, they were also looking for others booking comfirmation hotel's reservtion system is suck
Comment from Hotel Management
14 Apr 2017 by Moore-He, Hotel Management
Dear Guest Hello! Thank you for choosing to stay in Haikou Bao Shengyi hotel,thank you for your valuable advice, I am sorry that the reception services to you to bring a bad impression, we will continue to strengthen the training of staff service level, and strive to let each guest intimate service, look forward to your stay in the time to get a better experience