Ratings based on 41 Verified Reviews
4.7 Room cleanliness
4.2 Service & staff
4.9 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
23 May 2024 by The Hotel Management, Hotel Management
Dear Mr. Kevin,Thank you very much for taking the time to share your rating. It is our pleasure that you enjoyed the stay with Hotel Nikko Hai Phong. We look forward to welcoming you back to our hotel soon.Best regards,
by A verified traveler
Posted 24 Apr 2024
Very beautiful hotel in Hai Phong city
Comment from Hotel Management
2 May 2024 by The Hotel Management, Hotel Management
Dear Mr. Daniel,On behalf of the Hotel Nikko Hai Phong team, we would like to express our sincere thanks for your positive feedback on your recent experience with us. We look forward to welcoming you back in the future and wish you a nice day.Best regards,
by A verified traveler from Los Angeles
Posted 3 Mar 2024
Comment from Hotel Management
25 Mar 2024 by The Hotel Management, Hotel Management
Dear Mr. Kyung Baik,warmest greetings from Hotel Nikko Hai Phong.Thank you very much for spending time rating Hotel Nikko Hai Phong. Providing outstanding services in a comfortable place is the ultimate goal of all hotel collaborators. Looking forward to welcoming you back very soon.Best regards,The Hotel Management.
by A verified traveler
Posted 7 Mar 2023
very clean. comfortable stay.
Comment from Hotel Management
8 Mar 2023 by The Hotel Management, Hotel Management
Dear Mr/Ms. Fang Yin,warmest greetings from Hotel Nikko Hai Phong.Thank you so much for choosing to stay with us and spending time sharing your great feedback.It's our pleasure to know that our service has made your stay comfortable.Please allow us to sharing your feedback to our staff to encourage their effort.We hope to welcome you back one day soon.Best regards,The Hotel Management
by A verified traveler
Posted 9 Oct 2022
by A verified traveler
Posted 21 Sep 2022 on Hotels
Comment from Hotel Management
23 Sep 2022 by The Hotel Management, Hotel Management
Dear Joydeep,warmest greetings from Hotel Nikko Hai Phong.Thank you so much for taking the time to share with us your feedback. We are so pleased to hear that you had such an excellent stay experience.We hope to welcome you back one day soon.Best regards,Hotel Management
by A verified traveler
Posted 19 Jun 2022 on Hotels
by A verified traveler
Great business hotel
Posted 24 Apr 2022 on HotelsNice Morden and new hotel. Good place to stay in Hai Phong. Easily accessible to many areas.
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
28 May 2024 by The Hotel Management, Hotel Management
Dear Mr./Ms.,It is our pleasure to know that you enjoyed the stay at Hotel Nikko Hai Phong. With all efforts, we are trying to maintain the best services and keeping the commitment to bring you all the best that we can at all times. We would like to say thank you again for the rating and hope to welcome you back at Hotel Nikko Hai Phong.Thank you with the best regards,
by A verified traveler
Posted 27 Mar 2024
Comment from Hotel Management
4 Apr 2024 by The Hotel Management, Hotel Management
Dear Mr. Heo Seungmu,Warmest greetings from Hotel Nikko Hai Phong.We would like to express our sincere appreciation for your time spent to share your valuable feedback. We feel deeply sorry to receive your rating which is somewhat not satisfied, however no specific comment is mentioned thereof. We would assume that the reason might come from your booking through the third parties, which is the No-show and Non-refund status. We understand and do believe that all the terms and conditions described in the booking were acknowledged by your good self. In the same manner, we must adhere to the agreement with the 3rd parties to resolve the booking status as it is.We would like to thank you again for the feedback and we do hope to welcome you back to the hotel in the near future.Best regards,
