Ratings based on 969 Verified Reviews

4.7 out of 5
88% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 May 2024
Really nice place and friendly staff
5 out of 5
by A verified traveler from Butler

This traveler left a rating score only Posted 11 May 2024
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Clean, good service and convenient location to highway 81.
Comment from Hotel Management
4 May 2024 by Front Desk, Hotel Management
It's fantastic to hear you found our hotel clean, with excellent service, and conveniently located! We strive to provide our guests with a comfortable and enjoyable stay, and it's rewarding to know we hit the mark with you. Thank you for choosing us, and we look forward to welcoming you back on your next trip!
5 out of 5
by A verified traveler

Posted 23 Apr 2024
Very clean
Comment from Hotel Management
27 Apr 2024 by Front Desk, Hotel Management
Thank you so much, Heidi, for your glowing review! We're thrilled to hear that you found our place to be very clean during your stay. Maintaining a clean and comfortable environment for our guests is always a top priority for us. We appreciate your feedback and hope to welcome you back again soon!
5 out of 5
by A verified traveler

Posted 20 Apr 2024
The front desk staff was helpful and friendly.
Comment from Hotel Management
21 Apr 2024 by Front Desk, Hotel Management
Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that our front desk staff made a positive impression during your stay. Providing helpful and friendly service is something we strive for every day, so it's incredibly rewarding to know that we succeeded in making your visit enjoyable.We truly appreciate your feedback and hope to welcome you back again soon for another exceptional experience.
5 out of 5
by A verified traveler

Posted 20 Apr 2024
Very clean and dog friendly. Stopped for one night each way on our trip to Tennessee.
Comment from Hotel Management
21 Apr 2024 by Front Desk, Hotel Management
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our establishment to be clean and accommodating for your furry friend. Making sure our guests, including their pets, feel comfortable and welcome is a top priority for us.It's wonderful to hear that you chose to stay with us during your trip to Tennessee, and we hope you had a fantastic time on your journey. Should your travels ever bring you back through our area, we'd be honored to host you and your four-legged companion again.Safe travels, and we hope to see you again soon!
5 out of 5
by A verified traveler

Posted 20 Apr 2024
Location
Comment from Hotel Management
20 Apr 2024 by Front Desk, Hotel Management
Thank you so much for taking the time to share your experience, Lisa! We're thrilled to hear that you enjoyed our location. We strive to provide our guests with the best possible experience, and it's fantastic to know that our location met your expectations. We hope to have the pleasure of welcoming you back soon for another great stay! If there's anything else we can do to enhance your next visit, please don't hesitate to let us know.
5 out of 5
by A verified traveler

Posted 15 Apr 2024
LOCATED AT MID POINT OF OUR TRIP
Comment from Hotel Management
19 Apr 2024 by Front Desk, Hotel Management
Thank you so much for taking the time to leave such a positive review, Arthur! We're delighted to hear that our location was convenient for your trip. At Hampton Inn I-81 Hagerstown, we strive to provide a central and accessible location for our guests, making travel plans smoother and more enjoyable. We hope to have the pleasure of welcoming you back on your next journey. Safe travels!
5 out of 5
by A verified traveler

Posted 14 Apr 2024
great staff , clean comfortable room. Enjoyable breakfast
Comment from Hotel Management
19 Apr 2024 by Front Desk, Hotel Management
Thank you so much, Enrico, for taking the time to share your positive experience with us! We're thrilled to hear that you found our staff to be great and your room clean and comfortable. Providing exceptional service and accommodations is our top priority, and it's always rewarding to know that we've succeeded in making your stay enjoyable. We hope to have the pleasure of welcoming you back again soon for another fantastic experience!
5 out of 5
by A verified traveler

Posted 8 Apr 2024
Easy checkin for us and our pooch
Comment from Hotel Management
14 Apr 2024 by Front Desk, Hotel Management
Thank you so much, Richard! We're thrilled to hear that you and your furry friend had a smooth check-in experience. We love accommodating all members of the family, including our four-legged guests! Looking forward to welcoming you back soon.