Ratings based on 510 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Aug 2023
by A verified traveler
Posted 15 Jun 2023 on Hotels
Unfortunately our small room was unbearably hot and facing a very busy and noisy street. Our stay in previous years was more pleasant.
by A verified traveler
Posted 7 May 2023
by A verified traveler
Posted 21 Apr 2023
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by A verified traveler
Posted 22 Oct 2022 on Hotels
by A verified traveler from Surrey
Posted 19 Jul 2022
The hotel is in a nice part of the city. I enjoyed the choice of breakfast items and eating outside on the terrace.
The hotel was clean. The staff were friendly. There are renovations going on but not disruptive, noise wise.
Just a little grumble about the foam chip pillow.
The hotel was in walking distance of the downtown shopping area. There are also a choice of 3 buses from a stop just outside of the hotel. All 3 buses go to the main train station.
by A verified traveler
All good
Posted 18 May 2022 on HotelsAll good. Decent clean room, pleasant staff, comfy bed. Meets the requirements
by A verified traveler
Posted 22 Mar 2022
Toilet door not close properly, need to modernised and less choices for breakfast
by A verified traveler
Posted 9 Jan 2021 on Hotels
Comment from Hotel Management
29 Jan 2021 by your team from Mercure Hotel Hagen, Hotel Management
Dear Jamie,
thank you so much for your fine rating!
Best regards,
by A verified traveler
Not a good experience
Posted 4 Aug 2020 on HotelsStaff members was okay, hotel was abit run down, rooms was very hot, no air-conditioning or fan. Understand there is covid, unable to have coffee in bedroom just with a little milk.
