Ratings based on 47 Verified Reviews

3.7 out of 5
75% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Feb 2024
Nice hotel and very clean
Comment from Hotel Management
3 Apr 2024 by Assistant Front Office Manager, Hotel Management
Dear Mr/Ms. VanThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
1 out of 5
by A verified traveler

Posted 18 Jul 2022 on Wotif
The room smells like mould
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jun 2020 on Hotels
3 out of 5
by A verified traveler

Great bay view

Posted 28 Oct 2019 on Hotels
Hotel room was nice and the view of the bay view was great. Nothing was open at the pool and the services seemed limited. Avoid the Chinese restaurant as the prices are substantially higher than anywhere else.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Aug 2019
5 out of 5
by A verified traveler

Very Impressive hotel

Posted 24 Aug 2019 on Hotels
I enjoyed the beautiful Lobby, big room and good breakfast.
5 out of 5
by A verified traveler

Perfect Stay

Posted 16 Aug 2019 on Hotels
Really enjoyed our stay here for my partner birthday! They put on a little cake and it was a lovely touch. The hotel itself is massive. Ha Long itself as a city, is very odd. Loads of empty buildings, just waiting to be filled. However, the hotel itself was perfect, (very, very) comfy bed, amazing bathrooms, good little gym and pools. The breakfast spread was excellent, no faults!! Just be aware that reception was a cash deposit for 100,000,000 Vietnamese money- or equivalent USD. As card deposits take forever to get back apparently.
1 out of 5
by A verified traveler from Saigon, VN

Posted 10 Jun 2019
This hotel was a gambling place serving only to Chinese guests. Most of the people staying here are Chinese men going here to gamble and looking for prostitution. I would not recommend this place to family with young children.
4 out of 5
by A verified traveler

Posted 9 Jun 2019
Not too much shops nearby. Night market is a bit far and about 10 mins by cab.
4 out of 5
by A verified traveler

Royal Halong Hotel

Posted 25 Dec 2018 on Hotels
This is a good hotel. On arrival the staff were friendly and check in was fairly smooth although there was a language barrier. If you are an English speaking guest it will be a little more difficult than in some of the other hotels in Vietnam we stayed. Our room was as we had expected, it overlooked Halong Bay and was in good condition and very clean. The indoor hotel swimming pool and spa facilities were excellent. My wife and daughter especially enjoyed their massage. We didn’t use the casino but for those inclined the option is there. Breakfast in the restaurant was very good but should you wish to eat outside then there are restaurants within 10 minutes walk or an inexpensive taxi ride away. There will be more options to dine out in the near future as there is a development close by that will offer further dining options and retail in the near future. We would stay here again in the future when visiting Halong
Back to Hotel Details Showing Reviews 1 - 10 of 47 Next