Ratings based on 58 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Feb 2023
The boat was old but very quaint, staff and food were amazing.
Comment from Hotel Management
8 Mar 2023 by Bhaya Cruises Team, Hotel Management
Thank you for your kind words, and we look forward to another opportunity to welcome you on the cruise !
by A verified traveler
Posted 9 Jan 2020 on Hotels
by A verified traveler
Highly Recommended
Posted 5 Jan 2020 on HotelsWe booked this stay as a part of our holiday to Hanoi and couldn't recommend this enough.
I personally loved every moment of this cruise, from the communication with Bhaya, to the logistics of the transfer, our complimentary upgrade to their better boat, the service on board, the food, the happy hour and activies. It was all fantastic and a great way to see, travel and learn about Halong Bay.
Thank you to Kevin and his team who exceeded all of our expectations!
Comment from Hotel Management
14 Feb 2020 by Linh Nguyen, Marketing Manager, Bhaya Cruises, Hotel Management
Thank you for choosing Bhaya and spending time on this review.
Your positive comments have motivated us to deliver the best quality service to our passengers. Our crew members are delighted that you enjoyed the cruise and look forward to having you back in your future visits to Halong Bay.
Best regards,
by A verified traveler from Perth
Posted 4 Jan 2020 on Wotif
Staff were excellent. Will highly recommend to friends and family.
Comment from Hotel Management
14 Feb 2020 by Linh Nguyen, Marketing Manager, Bhaya Cruises, Hotel Management
Thank you for choosing Bhaya and spending time on this review.
Your positive comments have motivated us to deliver the best quality service to our passengers. Our crew members are delighted that you enjoyed the cruise and look forward to having you back in your future visits to Halong Bay.
Best regards,
by A verified traveler
Posted 3 Jan 2020 on Hotels
by A verified traveler
Posted 16 Oct 2019
Absolutely loved this trip and all the experiences, the staff were fantastic and so friendly. They knew we were on our honeymoon and went out of their way to make us feel special. Would highly recommend this tour, thank you for such a special time.
Comment from Hotel Management
26 Oct 2019 by Bhaya Cruises, Hotel Management
Thank you Ms. Hollie for your kind words. Bhaya's proud to welcome you on our cruise for your honeymoon!
by A verified traveler
Perfect service- absolutely recommended
Posted 22 Aug 2019 on HotelsWe were pleasantly surprised to have been given a complimentary upgrade to the higher-end Auco cruises! The cruise itself was amazing, the staff went all out to make sure our needs were taken care of and their service was simply fantastic! There were also various activities like kayaking and cycling which we could enjoy. Personally I felt that the pace was a little slow as there was a lot of waiting time in between the activities but if you don’t mind just chilling out and enjoying the breathtaking scenery then it’s not a problem at all!
by A verified traveler
A relaxing tour to escape the crowds
Posted 3 May 2019 on HotelsWonderful, friendly crew. Beautiful rooms with decks. Great food. Stayed for two nights to enjoy a relaxing time from the city.
by A verified traveler from Sydney
Posted 21 Mar 2019
Staff were sensational, food was outstanding. Bhaya Cruises know how to treat U on Ha Long Bay!
by A verified traveler
Posted 12 Mar 2019
Great cruise and service! All the staff are so excellent esp Dat ( lingum), Lee, Jay, and Hui and the bartender. It’s the people that make or break the trip. Special thank you to all of them for making our trip so memorable!
