Ratings based on 5 Verified Reviews
4.8 Room cleanliness
5.0 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Mar 2021 on Travelocity
Due to booking through Travelocity we ended up getting a different cabin which was not pet friendly and it was handicapped. The person we spoke with had to give it to us anyway bc it was the only one left. There was not a lot of seating room inside the cabin and no oven due to it being handicapped. I would have preferred a little more room.
Comment from Hotel Management
31 Mar 2021 by Debbie Ramirez, Hotel Management
Thank you for your stay. Call us directly so we can get you into one of our other cabins that are pet friendly.
by A verified traveler
Posted 11 Feb 2021
Comment from Hotel Management
31 Mar 2021 by Debbie Ramirez, Hotel Management
Thank you.
by A verified traveler from Birmingham
Posted 25 Jan 2021
Great stay. Very clean. Loved the wood features inside. The only thing wish there was a TV in the bedroom. The only TV was in the kitchen and the couch was not directly facing the TV so we had to adjust. Overall great stay. Will visit again.
Comment from Hotel Management
25 Jan 2021 by Debbie Ramirez, Hotel Management
Thank you for the positive feedback. Come stay with us again.
Debbie and Junior
by A verified traveler
Posted 6 Jan 2021
When we arrived, we were informed that there was an issue with booking. The cabin that we were supposed to get was given to a last minute person due to a problem on their end. We were forced into the handicap cabin. It is fine yet we had anticipated a stove (brought our own food to cook). Unfortunately, we did not have a stove and that was a waste of time. Just call ahead to make sure what cabin you are getting.
Comment from Hotel Management
6 Jan 2021 by Debbie Ramirez, Hotel Management
Unfortunately I think you may have us confused with another campground because we have one handicap cabin which was booked through Expedia and every guest that has been in that cabin was the one that was booked in that cabin. Most of our cabins have been vacant recently so in a situation like you described our handicap cabin would never be used as a back up cabin. All of our cabins are equipped with stoves, however our handicap does not have an oven. We personally do a walk through with all of our guest upon thier arrival and are available your entire stay for any issues that may arise. I hope that this clears up any misconception of our camper cabins for any guest that wish to book in the future. You can also go to our website at Lake Guntersville State Park to see a list of the amenities in the cabins. Pictures of our cabins inside and out can be found on the Expedia website.
RRM camp host
by A verified traveler
Posted 13 Dec 2020 on Hotels
