Ratings based on 520 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Staff were friendly. Made beds everyday but didn't change sheets. Kept bath linens stocked and emptied trash bags everyday. Did not sweep, vacuum, or clean or wipe down anything. The continental breakfast was good and kept stocked and clean. The gentleman did a great job in the dining area.
Comment from Hotel Management
14 May 2024 by Ash, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 12 May 2024
The room was low quality and reeked of marijuana. Smoke alarms were visibly disconnected and my 12 year old daughter who was there for a soccer tournament was afraid to stay in the hotel based on room and hotel conditions. We tried to cancel the room and front desk was rude and gave us the run around. Would not refund our payment despite clearly un acceptable room condition. Don't stay here ever. Expedia could not help refund my payment.
Comment from Hotel Management
13 May 2024 by Ash, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 10 May 2024
Staff was pleasant. I would say they are badly understaffed. Floors and elevator were not clean. My room was clean. New linens and bed cover. Could use new carpet. Continental breakfast was included. Good selection of breakfast foods were available. Dining area was clean. Pool while small and indoor was handicap equipped. Stayed 1 night.
Comment from Hotel Management
12 May 2024 by Ash, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 1 May 2024
The gentleman that checked us in was very courteous and informative of questions we asked.
Comment from Hotel Management
1 May 2024 by Ash, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 28 Apr 2024
Rooms had a mold smell. When i checked in they gave me room that someone else was already in and second room had a dead cockroach waiting for me at door
Comment from Hotel Management
1 May 2024 by Ash, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
1 May 2024 by Ash, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 1 Apr 2024
The rooms smell old and moldy. Im sure its the salt air
Comment from Hotel Management
1 Apr 2024 by Ash, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 29 Mar 2024
I enjoyed my stay. Staff were very attentive.
Comment from Hotel Management
30 Mar 2024 by Ash, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 26 Mar 2024
I liked the indoor pool and that it close to the beach. I wish it were a little cleaner
Comment from Hotel Management
26 Mar 2024 by Ash, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
by A verified traveler
Posted 4 Mar 2024
Comment from Hotel Management
6 Mar 2024 by Ash, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
