Ratings based on 942 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
The receptionist were sweet and very helpful
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Brianna, Thank you for your kind words about your stay at Courtyard Gulf Shores Craft Farms. We're delighted to hear our receptionists made your visit enjoyable. We strive to provide excellent service and are thrilled that our team could make a positive impression. We look forward to welcoming you back for another pleasant stay soon!Best Regards, Ericka Johnson General Manager
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
19 May 2024 by General Manager, Hotel Management
Dear Kim, Thank you for the wonderful rating for Courtyard Gulf Shores Craft Farms! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Best Regards, Ericka Johnson General Manager
by A verified traveler
Posted 6 May 2024
It was awesome
Comment from Hotel Management
7 May 2024 by General Manager, Hotel Management
Dear Robyn, Thank you for staying at Courtyard Gulf Shores Craft Farms and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Best Regards, Ericka Johnson General Manager
by A verified traveler
Posted 22 Apr 2024
Stay was great staff was nice and thoughtful
Comment from Hotel Management
22 Apr 2024 by General Manager, Hotel Management
Dear LaAmbereo, We're thrilled to hear you enjoyed your stay at Courtyard Gulf Shores Craft Farms! Our team is dedicated to ensuring every guest feels welcomed and valued. Thank you for highlighting our staff's kindness and thoughtfulness. We hope to welcome you back soon for another fantastic experience!Best Regards, Ericka Johnson General Manager
by A verified traveler
Posted 5 Apr 2024
Everything was awesome!
Comment from Hotel Management
5 Apr 2024 by General Manager, Hotel Management
Dear Judy, We are thrilled you had an excellent stay at Courtyard Gulf Shores Craft Farms, and we appreciate the fantastic review! It was our pleasure to accommodate you, and we look forward to your next visit with us.Best Regards, Ericka Johnson General Manager
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
20 Apr 2024 by General Manager, Hotel Management
Dear BOOKER, We hope you loved many aspects of our hotel and appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations and are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Best Regards, Ericka Johnson General Manager
by A verified traveler
Posted 28 Mar 2024
Comment from Hotel Management
29 Mar 2024 by General Manager, Hotel Management
Dear Edward, Thank you for this kind rating! We always work hard to provide a high-quality experience for all our guests, so it's nice to know that you had an enjoyable stay at Courtyard Gulf Shores Craft Farms. We'd love to host you again someday for another great visit.Best Regards, Ericka Johnson General Manager
by A verified traveler from Tallahassee
Posted 15 Mar 2024
Comment from Hotel Management
5 Apr 2024 by General Manager, Hotel Management
Dear Edward, We are happy you had such a lovely stay at Courtyard Gulf Shores Craft Farms! Thank you for sharing your rating with us. We look forward to hosting you again soon for an even more wonderful experience.Best Regards, Ericka Johnson General Manager
by A verified traveler
Posted 4 Mar 2024 on Hotels
Comment from Hotel Management
5 Mar 2024 by Ericka Johnson General Manager, Hotel Management
Dear Lisa, Thank you for the excellent rating! It is always gratifying to receive praise for providing an exceptional experience, and we are delighted you enjoyed everything about your stay. It was our pleasure to accommodate you at Courtyard Gulf Shores Craft Farms, and we hope to see you again soon.Best Regards,Ericka JohnsonGeneral Manager
by A verified traveler
Weekend stay.
Posted 22 Jan 2024 on HotelsI paid for breakfast for two through the Hotels.com app but had no proof of it so they wouldn’t honor my breakfast purchase.The bathroom had a dirty bath mat on the floor that was still wet and brown in color. For the price the hotel appeared to. be old and needed a makeover in certain areas .
Comment from Hotel Management
22 Jan 2024 by General Manager, Hotel Management
Dear Leigh Ann, Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you experienced during your stay. We regret the issues with the breakfast purchase and the cleanliness concerns in the bathroom, and we will address these concerns to ensure a more pleasant stay for our guests in the future. We also appreciate your feedback regarding the need for a makeover, and we will share this with the appropriate individuals for the future modernization of our property. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. We hope you will consider giving our hotel another chance so we can leave you with a much better impression on your next visit.Best Regards, Ericka Johnson General Manager
