Ratings based on 86 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2020 on Hotels
by A verified traveler
Posted 4 Jan 2020
by A verified traveler from Singapore
Posted 12 Dec 2019
great service. it was unfortunate that one of the air conditioners in one of the rooms kept breaking down during our stay but the great service and attitude from the staff made up for everything.
by A verified traveler
Posted 2 Dec 2019 on Hotels
by A verified traveler
Posted 6 Sep 2019 on Hotels
I would recommend using the hotel transportation. It is not easy for taxi cabs to find the location of the hotel. They provided multiple resources for things to do while in Guilin.
by A verified traveler
Relaxation
Posted 29 Jul 2019 on HotelsThe hotel wasn't the easiest to find on our own, so I would recommend taking a taxi from the airport if you are not so confident. The hotel is located on the river with nice views of the surrounding area. Unfortunately, we had the wrong impression of the area which we thought would be different to other Chinese cities with it maybe being a little more traditional, however it was just the same which is our own fault really (google images didn't help the misconception). We were greeted by a fabulous, gray cat in the waiting room and then taken to our room which lived up to its name of being a relaxation hotel. It had a particularly large and cozy bath as well as a tea drinking area. The breakfast was great and the staff were friendly, they spoke good English also.
by A verified traveler from Charlotte, NC
Posted 6 Jul 2019
We enjoyed our stay at Zen Tea House. The rooms were clean and nicely decorated, the staff was very friendly and helpful (and spoke good English which is rare in China). The location of the hotel is not very central but it is only a short taxi ride to the city center (it costs less than US$3), so that is not a problem. I would definitely recommend Zen Tea House
by A verified traveler
Lovely family run boutique hotel
Posted 6 Jul 2019 on HotelsGreat little family run boutique hotel. Street entrance is a little off putting but once inside it’s charming. They offer breakfast either western or Chinese - both delicious, the rooms are nice, we had a river view. Staff are great and extremely helpful, took me to a local restaurant around the corner to get take-out when I didn’t have the energy to eat out. We arrived very early (8:30am) and they let us shower and change in s spare room before our check-in at 2pm.
by A verified traveler
Recommended
Posted 12 Jun 2019 on HotelsClose to city center. Helpfull staff.
by A verified traveler
Posted 6 Jun 2019
