Ratings based on 17 Verified Reviews

4.3 out of 5
100% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Couple trip China

Posted 25 Sep 2023 on Hotels
Very good location close to shopping and restaurants. We will definitely stay here again.
Comment from Hotel Management
2 Oct 2023 by Jenny, Hotel Management
What could be more enjoyable than such feedback,thank you so much.
5 out of 5
by A verified traveler

Posted 2 Dec 2019 on Hotels
Comment from Hotel Management
3 Dec 2019 by Jenny, Hotel Management
Dear Alexander , Thank you so much for choosing to stay at our hotel .Guilin Wing hotel is located in city center of Guilin with very convenient transportation,you can be reached on foot in all scenic spots. We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay in our hotel.It's our responsibility to do everything to make your stay smoothly. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time. All the best Guilin Wing hotel
4 out of 5
by A verified traveler

Posted 14 Oct 2019 on Hotels
Comment from Hotel Management
15 Oct 2019 by Jenny , Hotel Management
Thank you for choosing to stay at our hotel ,wish you a beautiful day !
5 out of 5
by A verified traveler

Great place !!!!

Posted 18 Sep 2019 on Hotels
This was a great place ! Even breakfast was good
Comment from Hotel Management
26 Sep 2019 by Jenny, Hotel Management
Dear Dan, Thank you so much for choosing to stay at our hotel .Guilin Wing hotel is located in city center of Guilin with very convenient transportation,you can be reached on foot in all scenic spots. The hotel has more than 60 rooms, each room is spacious and bright, the design style is fashionable and concise, high-quality mattress brand, cotton products and consumer goods are high standards, the rooms are all double-decked sound-proof glass, Aim at create a good sleep environment for all our guests. The 8th floor of the hotel is equipped with a complete set of gymnasium and children's playground, free laundry, large conference room, high-standard breakfast restaurant. We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay in our hotel.It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time. All the best Guilin Wing hotel
5 out of 5
by A verified traveler

Posted 11 Sep 2019 on Hotels
Comment from Hotel Management
12 Sep 2019 by Jenny, Hotel Management
Dear Lam, Thank you so much for choosing to stay at our hotel ,looking forward to you will choose our hotel again .
5 out of 5
by A verified traveler

Super Hotel

Posted 20 Sep 2019 on Hotels
- Sehr schöne, moderne, neue Zimmer - Gleich ums Eck ist ein Foodmarket (muss man mal erleben) - Hotelpersonal spricht eher kein Englisch, aber großes Danke an die englischsprechende Tourorganisatorin Jenny! (Faire Preise und gut organisiert) - wichtige Sehenswürdigkeiten von Guilin (zb Elephant Trunk Hill) zu Fuß erreichbar
Comment from Hotel Management
2 Oct 2019 by Jenny, Hotel Management
My dear Marlene, Really very happy to hear that you enjoy your stay at our hotel and have a good tour experience . You are also so friendly, which impressed me deeply. We appreciate your time and patience to write down this review for us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time. All the best Jenny from Guilin Wing hotel
4 out of 5
by A verified traveler

Bon rapport qualité prix

Posted 19 Sep 2019 on Hotels
Hôtel très correct et bon rapport qualité prix. L'adresse a été un peu difficile à trouver. Le staff était très présent et aidant malgré un anglais limité. La localisation est parfaite car proche de toutes commodités. Nous n'avons pas tester le petit déjeuner en revanche. Un lave linge est disponible et gratuit ce qui fut fort appréciable.
Comment from Hotel Management
20 Sep 2019 by Jenny, Hotel Management
Dear Frédéric, Thank you so much for choosing to stay at our hotel .Guilin Wing hotel is located in city center of Guilin with very convenient transportation,you can be reached on foot in all scenic spots. The 8th floor of the hotel is equipped with a complete set of gymnasium and children's playground, free laundry, large conference room, high-standard breakfast restaurant. We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay in our hotel.It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time. All the best Guilin Wing hotel
4 out of 5
by A verified traveler

Posted 29 Aug 2019 on Hotels
hard to find the location
Comment from Hotel Management
3 Sep 2019 by Jenny, Hotel Management
Dear Siu Wan Thank you for choosing to stay at our hotel . as our hotel is located the busiest pedestrian street in downtown Guilin, beside the famous food street , if you contact us before you arrive, we will go out to the main street to pick you up.sorry for the trouble ,and wish you a happy day !
4 out of 5
by A verified traveler

整潔,舒服,非常方便

Posted 26 Aug 2019 on Hotels
第一次遊桂林,酒店在内街指示不清晰,但酒店服務非常妥善,員工态度体貼,房间非常整潔。非常舒服
Comment from Hotel Management
29 Aug 2019 by Jenny, Hotel Management
亲爱的客人, 感谢您预订桂林正阳璞云酒店,酒店位置在市中心最繁华的正阳步行街文化宫里面,虽然在内街,但是周围非常安静,隔音很好,而且吃喝玩乐都非常便利;您到了文化宫外面, 如果您找不到咱们酒店,我们都会出道外街去接你们哦。再次感谢您的点评,期待您再次入住我们酒店。谢谢!
2 out of 5
by A verified traveler

Posted 10 Aug 2019
Nos cambiaron en el último momento al hostal Zheng Yang Inn porque supuestamente había un problema con nuestra habitación en el Wing Hotel, con la única compensación de un traslado al aeropuerto. El hostal en absoluto tenía nada que ver con el hotel que habíamos reservado, y el personal no hablaba nada de inglés, que era uno de los motivos por los que habíamos elegido Wing Hotel. Muy decepcionante la experiencia con Expedía.
Comment from Hotel Management
14 Aug 2019 by Jenny from Guilin Wing hotel , Hotel Management
Dear Jorge Luis, We are so sorry for the trouble about your room ,because the air conditioner was not working, so we changed the hotel for you. The two hotels are the same owner,the two hotels are 200 metres apart,and I am the hotel's English-speaking holiday assistant, I provide English service for the two hotels fuest,so if you have any questions during your stay, you can contact me or let the hotel contact me.If you choose Wing Hotel next time , we will definitely keep a good room for you ,sorry again .