Ratings based on 295 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jun 2023
Comment from Hotel Management
25 Jul 2023 by Ihr Team vom Hotel am Schlosspark, Hotel Management
Lieber Gast, vielen Dank für die Bewertung. Wir freuen uns schon heute auf Ihren nächsten Aufenthalt.
by A verified traveler
Posted 8 Sep 2022
A very loud fire alarm went off at 4am and went on for quite a while. I was already running on the stairs when it stopped. Goodbye sleep. The following morning I was expecting some apologies but no. When I mentioned it, the guy at the reception very cheerfully said "Oh, that. Yes, there was no fire, it was just a coffee machine. But so we know that the alarm works!" Which is Mecklenburg-Vorpommern idea of sense of humour, maybe.
by A verified traveler
Posted 8 Aug 2021
Standard hotel. Unfortunately it was fully booked and can't offer enough seats at the restaurant. Guest have to search for another place to eat outside of hotel. The rest is ok.
by A verified traveler
Posted 14 Jun 2018
Nice hotel, great location
by Rickson
Brilliant hotel and location
Posted 20 Aug 2017 on HotelsIt was excellent the people were friendly and the staff was kind to get my room up and running and quickly. They were brilliant in communicating in English when I struggled in Deutsch for a bit.
by A verified traveler
Excellent
Posted 23 Sep 2016 on HotelsGreat hotel, very welcoming and helpful staff
by Ingrid
Posted 7 Aug 2015 on Hotels
Unfortunately we had a quick stop but the night staff and the morning were very happy and pleasant. Lovely room, great breakfast buffet and across from a castle. We are looking to stay there again on our way back.
Recommended
for Everyoneby A verified traveler from Seattle, WA
Hotel Schlosspark
Posted 4 Jul 2015
Pros: We enjoyed the location - right across the street from the Schloss gardens The hotel also provided very secure storage for our bicycles.
Cons: Nothing - there is some remodeling going on, but it did not inconvenience us at all.
Location: The hotel is located right across from the Schloss and is an easy walk into the center of town.
The hotel served us very well as a base for exploring the town and the visiting the Schloss. We did not find many restaurants in town - but found the hotel restaurant to be quite good and reasonably priced.
by Les
Posted 14 Jun 2015 on Hotels
by MKH from Wisconsin, USA
Excellent and helpful staff
Posted 3 Sep 2014 on HotelsThe hotel was convenient to visiting the city but also quiet. The staff was extremely helpful and professional.