Ratings based on 295 Verified Reviews

4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 Jun 2023
Comment from Hotel Management
25 Jul 2023 by Ihr Team vom Hotel am Schlosspark, Hotel Management
Lieber Gast, vielen Dank für die Bewertung. Wir freuen uns schon heute auf Ihren nächsten Aufenthalt.
2 out of 5
by A verified traveler

Posted 8 Sep 2022
A very loud fire alarm went off at 4am and went on for quite a while. I was already running on the stairs when it stopped. Goodbye sleep. The following morning I was expecting some apologies but no. When I mentioned it, the guy at the reception very cheerfully said "Oh, that. Yes, there was no fire, it was just a coffee machine. But so we know that the alarm works!" Which is Mecklenburg-Vorpommern idea of sense of humour, maybe.
4 out of 5
by A verified traveler

Posted 8 Aug 2021
Standard hotel. Unfortunately it was fully booked and can't offer enough seats at the restaurant. Guest have to search for another place to eat outside of hotel. The rest is ok.
4 out of 5
by A verified traveler

Posted 14 Jun 2018
Nice hotel, great location
4 out of 5
by Rickson

Brilliant hotel and location

Posted 20 Aug 2017 on Hotels
It was excellent the people were friendly and the staff was kind to get my room up and running and quickly. They were brilliant in communicating in English when I struggled in Deutsch for a bit.
5 out of 5
by A verified traveler

Excellent

Posted 23 Sep 2016 on Hotels
Great hotel, very welcoming and helpful staff
5 out of 5
by Ingrid

Posted 7 Aug 2015 on Hotels
Unfortunately we had a quick stop but the night staff and the morning were very happy and pleasant. Lovely room, great breakfast buffet and across from a castle. We are looking to stay there again on our way back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Hotel Schlosspark

Posted 4 Jul 2015
Pros: We enjoyed the location - right across the street from the Schloss gardens The hotel also provided very secure storage for our bicycles.
Cons: Nothing - there is some remodeling going on, but it did not inconvenience us at all.
Location: The hotel is located right across from the Schloss and is an easy walk into the center of town.
The hotel served us very well as a base for exploring the town and the visiting the Schloss. We did not find many restaurants in town - but found the hotel restaurant to be quite good and reasonably priced.
5 out of 5
by Les

This traveler left a rating score only Posted 14 Jun 2015 on Hotels
5 out of 5
by MKH from Wisconsin, USA

Excellent and helpful staff

Posted 3 Sep 2014 on Hotels
The hotel was convenient to visiting the city but also quiet. The staff was extremely helpful and professional.