Ratings based on 4 Verified Reviews
3.0 Room cleanliness
3.2 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Oct 2018
Pre-booked and payed 2 rooms for 3 nights. Left a note we would be arriving late and to take this into consideration when preparing our rooms.
Upon arrival we were told we hadn't reservered or payed for any rooms and that they were fully booked. The clerk was clueless to say the least and part of his solution was that he had friend who lived nearby where we could sleep at. Eventually the 5 of us had to sleep in 1 room with a single bed. We left the next morning.
The sheer incompetence and lack of professionalism of the staff at this hotel is appaling. The room was untidy and the furniture had a lot of usage marks.
Even if all the above hadn't happened, the hotel would still not be worth the price a night.
by A verified traveler
Posted 27 Dec 2018
Mejoraría mucho si reformaran el cuarto de baño
El desayuno muy bien y el personal del hotel muy amable
Comment from Hotel Management
4 Jan 2019 by Soumia, Hotel Management
Je vous remercie de cette observation, et la prochaine fois vous allez trouver satisfaction
soyez les bien venus à tout moment
Cdt
Soumia El Fatihy
by A verified traveler
Posted 2 May 2018 on Hotels
Recommended
for Getaway With Friendsby A verified traveler
Posted 14 Apr 2018 on Hotels
