Ratings based on 230 Verified Reviews

4.3 out of 5
84% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Newton Abbot

Posted 14 Jun 2024
We did have a problem with a door handle and with water on the floor of the bathroom, but both were fixed after we reported them. Staff were very friendly and helpful and we enjoyed our stay.
5 out of 5
by A verified traveler

Posted 21 Apr 2024
This hotel and the city is amazing. This would be a perfect destination for a vacation. The staff is so friendly and helpful you do not see this kind of service in the states.Everything was perfect, the only issue is really bad WiFi connection.
5 out of 5
by A verified traveler from Greenbrae

Posted 25 Oct 2023
The staff was extremely helpful and friendly.
5 out of 5
by A verified traveler

Posted 22 Oct 2023
Spectacular views of a spectacular town
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jun 2023 on Hotels
5 out of 5
by A verified traveler

A gem in Gubbio

Posted 18 Nov 2022 on Hotels
Lovely hotel and very friendly staff in Piazza Grande.
5 out of 5
by A verified traveler

Posted 15 Oct 2022
Friendly staff, fabulous location
5 out of 5
by A verified traveler

Posted 27 Aug 2022
Nice. Parking free but far. Good breakfast. Nice staff
3 out of 5
by A verified traveler

Faded finery

Posted 30 Apr 2022 on Hotels
Hotel was probably wonderful in the 1980s. It suffers from not any noticeable attention in years. Many stairs to climb even just to get to reception. The staff were the absolute stars of this property. (Peter in reception was outstanding.) They were all very attentive and helpful. Breakfast was just adequate, not exceptional. Some rooms are very noisy. I understand room changes are the norm. Parking is in a public lot at least a quarter mile away. I did not see a valet, nor was one offered. Gubbio needs a real five star hotel - this one has the best location, but it would require millions to transform it.
4 out of 5
by A verified traveler

Duvall view

Posted 24 Apr 2022 on Hotels
Nearby parking was 400 meters away! Church bells every 15 minutes could be a problem for light sleepers. While the view on the piazza is fabulous the downside is the bells so may want to request quiet room
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