Ratings based on 311 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Salem
Posted 18 May 2024
Front desk was very accommodating to my needs.
Comment from Hotel Management
24 May 2024 by Hotel City Express Guaymas By Marriott , Hotel Management
HelloOur receptionists are trained to provide the best possible service, thank you very much for leaving us your comments, we look forward to your visit soon.
by A verified traveler
Posted 17 May 2024
This is a working man's hotel off the highway in Guayamas. It is very basic. The room was fairly tight. The free breakfast was good with lots of fresh fruit and Mexican chiliquiles. It is dog friendly which was the main reason we stopped here.
Comment from Hotel Management
24 May 2024 by Hotel City Express Guaymas By Marriott, Hotel Management
Hello !!This is how City Express is normally for people who come to work nearby, although it is also very common due to the destination in which we are located that many people come to rest for vacations and more.
by A verified traveler from So. Weber
Posted 28 Apr 2024
Comment from Hotel Management
24 May 2024 by Hotel City Express Guaymas By Marriott, Hotel Management
Muchas gracias por sus calificaciones.
by A verified traveler
Posted 21 Apr 2024
It was good, but did wake up by the noise of kids running around the aisle
Comment from Hotel Management
30 Apr 2024 by Hotel City Express Guaymas By Marriott, Hotel Management
HelloWe are very sorry for the inconvenience during your stay with us, apparently we also had a team of small baseball players staying with us, we truly apologize.
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
9 May 2024 by Hotel City Express Guaymas By Marriott, Hotel Management
Thank you for taking the time to share your recent experience with us.In your comments, you mentioned that your stay was interrupted by a loud disturbance caused by problems in us breackfast y check in. My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasn’t your experience.It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.
by A verified traveler
Posted 10 Apr 2024
Clean and comfortable. Breakfast was not great. Mexican items where not appetizing, pastries and cereal where stale. Yougurt and fruit was the choices.
Comment from Hotel Management
12 Apr 2024 by Hotel City Express Guaymas By Marriott, Hotel Management
Hello Mr. OviattWe appreciate that you have stayed with us, also leaving your comments about our breakfast helps us a lot to improve our service, we are very sorry for any inconvenience that may have caused you.Your comments about breakfast caught our attention a little since the Mexican dishes that we prepare are made the same day, the sweet bread is supplied every day and they are fresh every day, just like the cereals, they are kept safe for prevent them from changing flavor and freshness.
by A verified traveler
Posted 7 Apr 2024
Dark
Comment from Hotel Management
11 Apr 2024 by City Express By Marriott, Hotel Management
Hola Carmen, Cual fue su inconveniente?
by A verified traveler
Posted 3 Apr 2024
Hotel is easily accessible and there are restaurants next door that are within walking distance.
Breakfast was good as well and rooms were clean.
Thank you!!
Comment from Hotel Management
11 Apr 2024 by City Express Guaymas By Marriott, Hotel Management
Hello!! We love that your stay with us was so favorable, we work hard to please all the needs of each of our guests.
by A verified traveler
Posted 2 Apr 2024
Nice clean hotel.
Pharmacy across the (busy) road.
Lovely restaurant 2 min walk highly recommended.
Comment from Hotel Management
3 Apr 2024 by Hotel City Express Guaymas By Marriott, Hotel Management
Hello Sr. NicholasThank you very much for choosing to stay with us, we greatly appreciate your comments.
by A verified traveler
Posted 2 Apr 2024
The area behind the hotel was very unkept. There was garbage, dead vegetation, and dilapidated buildings. Not a picturesque view.
Comment from Hotel Management
3 Apr 2024 by City Express Guaymas By Guaymas, Hotel Management
Hello, RobertThank you very much for staying with us, we also greatly appreciate your comments, they help us improve our service, unfortunately it is not up to us to take care of how other people maintain their buildings and grounds, we also recommend the double or single rooms that have A better view of the front part of the hotel.
